Flagship Boutique Director

Vacheron Constantin


Date: 2 weeks ago
City: Dubai
Contract type: Full time
For Those Who Seek Excellence

Join a community of dedicated professionals where excellence is both a given and a neverending quest. Play your part in driving our collective success.

YOUR ROLE

As the Flagship Boutique Director, you will cultivate a "One Of Not Many" client experience, foster a fulfilling employee environment, and implement a robust clienteling strategy to achieve ambitious and sustainable business results.

PLAYING YOUR PART

As the Flagship Boutique Director, you will play a pivotal role in driving business development by elevating the Maison's reputation and desirability, engaging both local and international clientele. We expect you to develop and execute a strategic clienteling approach, focusing on client recruitment through exclusive services, events, and personalized experiences.

  • Inspirational Leadership & Engagement: Lead by example, motivating and coaching the team to foster a strong sense of purpose and engagement.
  • Strategic Communication & Performance: Communicate the Maison's vision, unite the team around the strategy, and drive performance to exceed KPIs.
  • Positive Team Relationships: Build strong relationships by understanding and addressing individual needs and motivations.
  • Business-Oriented Performance Improvement: coaching to consistently improve individual and team performance with a business focus.
  • Individualized Training & Development: Determine team training requirements and create customized development plans for each member.
  • Optimal Team & Talent Pipeline: Design the best team structure and proactively secure future talent by recruiting the right people.
  • Lead by example in building and nurturing relationships with clients and prospects, ensuring a premium experience.
  • Manage boutique performance and operations to reach quantitative and qualitative targets, implementing dynamic action plans to achieve sales goals.

You will also act as a Maison ambassador, representing the Maison’s identity and values within the flagship boutique and the local retail community. We need you to design the optimal team organization, recruit top talent, and proactively develop a talent pipeline for the boutique. Finally, you will foster a business-oriented approach through regular coaching and training, consistently improving individual and team performance.

WHAT WILL MAKE YOU SUCCESSFUL?

We Are Looking For Someone With

  • 10-12 years of experience in a leadership position, preferably within the luxury retail sector.
  • Proven experience in cultivating and managing relationships with high-net-worth clients and key stakeholders.

Beyond Experience, You Will Need

  • Strong natural leadership skills with a track record of leading teams and developing people.
  • Deep knowledge of the luxury environment, including brands, trends, and client expectations.
  • Expertise in managing 360° operational aspects, driving for operational efficiency and overall boutique experience.

Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

Amazon, Dubai
1 day ago
DescriptionDo you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon...

Emiratizations - Join Al-Futtaim Health - Empowering Emirati Talent in Healthcare

Al-Futtaim, Dubai
2 days ago
Job Requisition ID: 171506Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia...

Business Development Representative

Thales, Dubai
2 days ago
Location: Dubai, United Arab EmiratesThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already...