Flagship Boutique Director
Vacheron Constantin
Date: 7 hours ago
City: Dubai
Contract type: Full time

For Those Who Seek Excellence
Join a community of dedicated professionals where excellence is both a given and a neverending quest. Play your part in driving our collective success.
YOUR ROLE
As the Flagship Boutique Director, you will cultivate a "One Of Not Many" client experience, foster a fulfilling employee environment, and implement a robust clienteling strategy to achieve ambitious and sustainable business results.
PLAYING YOUR PART
As the Flagship Boutique Director, you will play a pivotal role in driving business development by elevating the Maison's reputation and desirability, engaging both local and international clientele. We expect you to develop and execute a strategic clienteling approach, focusing on client recruitment through exclusive services, events, and personalized experiences.
WHAT WILL MAKE YOU SUCCESSFUL?
We Are Looking For Someone With
Join a community of dedicated professionals where excellence is both a given and a neverending quest. Play your part in driving our collective success.
YOUR ROLE
As the Flagship Boutique Director, you will cultivate a "One Of Not Many" client experience, foster a fulfilling employee environment, and implement a robust clienteling strategy to achieve ambitious and sustainable business results.
PLAYING YOUR PART
As the Flagship Boutique Director, you will play a pivotal role in driving business development by elevating the Maison's reputation and desirability, engaging both local and international clientele. We expect you to develop and execute a strategic clienteling approach, focusing on client recruitment through exclusive services, events, and personalized experiences.
- Inspirational Leadership & Engagement: Lead by example, motivating and coaching the team to foster a strong sense of purpose and engagement.
- Strategic Communication & Performance: Communicate the Maison's vision, unite the team around the strategy, and drive performance to exceed KPIs.
- Positive Team Relationships: Build strong relationships by understanding and addressing individual needs and motivations.
- Business-Oriented Performance Improvement: coaching to consistently improve individual and team performance with a business focus.
- Individualized Training & Development: Determine team training requirements and create customized development plans for each member.
- Optimal Team & Talent Pipeline: Design the best team structure and proactively secure future talent by recruiting the right people.
- Lead by example in building and nurturing relationships with clients and prospects, ensuring a premium experience.
- Manage boutique performance and operations to reach quantitative and qualitative targets, implementing dynamic action plans to achieve sales goals.
WHAT WILL MAKE YOU SUCCESSFUL?
We Are Looking For Someone With
- 10-12 years of experience in a leadership position, preferably within the luxury retail sector.
- Proven experience in cultivating and managing relationships with high-net-worth clients and key stakeholders.
- Strong natural leadership skills with a track record of leading teams and developing people.
- Deep knowledge of the luxury environment, including brands, trends, and client expectations.
- Expertise in managing 360° operational aspects, driving for operational efficiency and overall boutique experience.
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