FM Admin / Reprographics / Mail - #24786


Date: 1 week ago
City: Dubai
Contract type: Full time
To assist the facilities manager for all site Facilities Management (FM) services operations, on-site team and suppliers and projects works

  • To assist management of FM Administration Services at UAE Hub locations.
  • To assist management for FM standards and delivery through Supplier KPI's/SLA's.
  • To assist management client, supplier performance reviews against output on a monthly basis.
  • To assist management for the supplier’s financial performance of the site/s service delivery, with rising of work orders, Purchase orders and control of supplier invoices.
  • To assist management to manage the BCP (emergency evacuations).
  • Assist the FM management Administration of small projects works with onsite support.
  • Assist the FM management of emergency procedures for the UAE site/s.
  • Assist the FM management for all accident reporting at site/s.
  • Assist the FM management with Health & Safety and Environmental requirements
  • Manage reprographics tasks – printing, scanning, photocopying, bookbinding, preparation of client documentation.
  • Manage mail / courier services tracking incoming and outgoing mail and Collection of internal / external mail for posting / delivery (from reception), following up on delivery and invoice tracking in line with client mail services processes and policies.
  • Manage Archiving services on request from client in line with client processes and policies.
  • Management of FM related consumables – stock control and ordering, invoice tracking and payment


  • To assist FM management with Administration all supplier financial supplier costs and controls for the site/s.
  • To assist FM management with Administration to ensure the timely delivery of all monthly financial reports.

People skills:
  • Strong supervisory skills and influencing ability.
  • Manage and deliver their objectives set by their line manager.
  • Strong communication skills (oral or written).
  • Be able to converse confidently with staff, customers and suppliers at all levels.
  • Strong team player with a passionate customer service focus.

Customer Service:
  • Maintain regular contact with the FM by developing permanent, mutually beneficial relationship including growth plan and training.
  • Assist the FM management for his accountability being the forefront of customer relationships in the site/s.
  • Demonstrate strong customer services skills and use your experience to ensure that customer expectations are met.

Environment, Health and Safety

  • Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
  • Follow required emergency prevention and operational controls
  • Report all accidents, occupational illnesses and emergencies


  • Apply, execute and maintain function related quality issues

Experience and Qualifications :

  • Experience of 3-5 years in an administration, management, supervisor role or related service environment.
  • Demonstrate experience in dealing with customer service and exhibit key skills within this area.
  • Sound problem solving ability.
  • Strong communication skills (oral and written).
  • Excellent influencing skills.
  • Experience in contract management and measurement.
  • PC literate i.e. Microsoft systems.
  • Self motivated.
  • Manage up to 10 staff.

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