FM Business Manager, MENA

Job Description

Key Responsibilities

The Markets COO, MENA represents the Markets, MENA business as a first line of defence. The Business Manager is to focus specifically on Markets, MENA controls, governance, and supervision. Assistance is also provided to Treasury-Markets and CMPS as per the outline in the Memorandum of Understanding between Financial Markets, Treasury-Markets and CMPS.

Strategy

• Execute and implement the local Markets strategy and business initiatives for SCB MENA.
  
  

Business

• Execution and delivery of the global Markets agenda locally.
• Partner with local support functions and stakeholders to unblock any business issues.
• Be the “connector” between global and local and export best practices.
• Business budgeting and forecasting where required.
• Driving and management of a prudent cost culture.
  
  

Processes

• Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency.
• Keep up to date with local regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure.
• Responsible for coordinating with stakeholders in the country and with other Financial Markets Risk managers to increase transparency and share key learnings and best practices
• Accountable for ensuring business staff complete Risk Acceptance Templates for material risks / control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees
• Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at NFRF and other governance forums.
• Responsible for ensuring quality of information recorded in risk tracking system (M7), as well as ensuring accuracy, completeness of data, and timely resolution of actions
• Responsible for supporting the business in minimizing operational risks and losses, and ensure material operational losses are investigated to prevent recurrence per group policy.
• Working with the Senior Operational Risk Officer (SORO), responsible for ensuring Root Cause Analysis (RCA) is completed for any audit fail. Review audit findings and key themes, assisting business to achieve resolution in line with business risk appetite
• Responsible for coordinating internal and external audit reviews – liaising with stakeholders to ensure timely / accurate information is provided
  
  

Risk Management

• Support MENAP Markets Head in running of the local Markets Non-Financial Business Risk Forums (Markets NFRFs).
• Identify, assess and mitigate operational risks in-country.
• Execute controls, monitor, report and escalate operational risks where appropriate in-country.
  
  

Governance

• Operate effective supervision of Markets, and oversight of Treasury Markets, and Capital Markets Products and Solutions (CMPS) in the dealing room, where applicable.
• Ensuring dealing room staff adhere to internal and external processes and procedures, and governance practices set out by the Markets risk committees.
• Support the MENAP Markets Head in supervising and coordinating in-country audits
• Provide business support on dealing room management, eg. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• MENAP Markets Head
• MENAP Front Office desk heads, including TM, and CMPS
• Regional and local CTOOs
• Markets Product COOs
• Compliance, local and Markets
• Operational Risk, local and Markets
• GIA
• Markets Operations
• Traded Credit and Market Risk
• Finance, local and Markets
  
  

Other Responsibilities

• Embed Here for good and Group’s brand and values in MENAP Markets COO team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
  
  

Skills and Experience

• Markets
• Project Management
• Governance and Control
  
  

Qualifications

• EDUCATION - FINANCE / BANKING PREFERABLE
• CERTIFICATIONS - ACCOUNTING, FINANCIAL RISK MANAGER QUALIFICATION PREFERABLE BUT NOT MANDATORY
• LANGUAGES - ENGLISH, ARABIC (PREFERABLE)
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Profile Description

Standard Chartered Bank