Food & Beverage Supervisor
Palazzo Versace Dubai
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Job Summary
Main Duties/Responsibilities:
Main Duties/Responsibilities:
- Supervise the service staff team
- Ensure the standards are plied with 100% of the guest 100% of the time.
- Be punctual, greet colleagues and reports to supervisor upon arrival for duties.
- Offer guests an enjoyable, expertly served beverage/dining experience for all events.
- Anticipate and service of guests' requirements before requests is necessary.
- Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
- Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
- Ensuring all set up’s and mise en place is set for the next day’s events.
- Ensure all areas, stores and back areas are always kept clean and tidy.
- Handle cash and credit card procedures according to the guidelines of the accounting department.
- Basic hotel school diploma
- 2 year minimum experience working in a multicultural / 5 star hotel environment.
- Multi skilled.
- Experience in food and beverage or event field.
- Speed and accuracy. (able to manage last minute activities)
- Ability to handle luxury guest volumes on a daily basis.
- Should be able to work under pressure in a customer service environment.
- Must be flexible and ability to work long hours.
- Creative and positive mind set.
- Worked in different cultural environment.
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