Funder Relations Coordinator - UAEN
NMC Healthcare
Date: 11 hours ago
City: Abu Dhabi
Contract type: Full time

To support the Funder Relations team in managing the relationships with insurance companies and third-party payers, ensuring efficient communication, documentation handling, and resolution of operational and reimbursement issues in accordance with NMC policies and UAE health regulations
- Assist in coordinating communication between NMC and insurance/corporate companies/funders regarding contract, contract terms, facility empanelment addition, deletion, NMC bank accounts, doctor profile, new service addition and price revision etc.,
- Support the resolution of claim rejections, short payments, and pre-authorization issues by liaising with internal stakeholders and payers.
- Support the resolution of price revision updates by liaising with internal stakeholders (IT) and payers.
- Maintain up-to-date records of funder correspondence, contract registers, and key account documentation.
- Monitor funder response times and escalate delays to the Funder Relations Manager.
- Help track funder performance indicators (e.g., claim acceptance, turnaround time, denial rates).
- Schedule and coordinate meetings between NMC management and funder representatives.
- Prepare reports and summaries related to funder activity and performance for review by senior management.
- Collaborate with revenue cycle, billing, coding, and clinical teams to resolve funder-related issues impacting revenue realization.
- Ensure compliance with DHA/DOH regulations regarding insurance and third-party administration.
Education and Certification
- Bachelor's degree in Healthcare Administration, Business, Finance, or related field.
Knowledge and Skills
- 2–4 years of experience in payer relations, healthcare revenue cycle, or managed care within a hospital or multi-facility provider.
- Solid understanding of UAE healthcare insurance landscape
(Position) benefit from having experience/competency in:
- Working knowledge of claims processes, CPT/ICD coding, denial management, and reimbursement policies.
Experience
- Experience with hospital information systems (HIS), claims platforms, or EMR software is a plus.
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