General Maintenance Supervisor

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• Supervise, train, and manage the maintenance team to ensure smooth daily operations
• Assign and schedule maintenance tasks while monitoring progress and quality
• Develop and implement preventive maintenance schedules for all hotel equipment and facilities
• Diagnose, troubleshoot, and repair mechanical, electrical, plumbing, and HVAC issues promptly
• Oversee emergency repairs to minimize guest disruption and maintain operations
• Maintain the hotel’s physical environment, ensuring all facilities are clean, safe, and functional
• Ensure compliance with safety regulations, hotel policies, and local laws
• Conduct regular safety audits and risk assessments
• Coordinate and manage external contractors and vendors for specialized maintenance work
• Maintain inventory of tools, equipment, and spare parts, ensuring availability when needed
• Manage maintenance department budgets and control costs effectively
• Keep accurate records of maintenance activities, inspections, and repairs
• Report maintenance status, challenges, and upcoming needs to hotel management
• Coordinate with other hotel departments to schedule maintenance with minimal guest impact
• Respond promptly to guest maintenance requests and resolve issues efficiently
• Monitor energy consumption and implement energy-saving initiatives to reduce costs
  
  

Qualifications

• Diploma or degree in Engineering (Electrical, Mechanical, Civil, or related field) or equivalent technical qualification
• Proven experience (usually 3-5 years) in maintenance supervision, preferably in the hospitality industry or luxury hotels
• Strong knowledge of building systems including HVAC, electrical, plumbing, fire safety, and elevators
• Good understanding of preventive maintenance practices and safety regulations
• Ability to read and interpret technical drawings, manuals, and blueprints
• Skilled in troubleshooting and repairing complex mechanical and electrical issues
• Excellent leadership and team management skills
• Strong communication and interpersonal skills to coordinate with multiple departments and vendors
• Proficient in maintenance management software and Microsoft Office suite
• Knowledge of local safety codes, labor laws, and environmental regulations
• Ability to work under pressure and handle emergency situations efficiently
• Commitment to maintaining high standards of quality, safety, and guest satisfaction