General Manager | ME

Why join us?

Do work that matters. We’re pioneering AI technologies that help raise the standard of healthcare for millions of people every day.

Well-funded and global, backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital and Horizons Ventures. Harrison.ai’s total capital raised to date exceeds US$240 million.

Work with a bunch of awesome, genuine people who are passionate about what they do.

Flexible and remote-friendly working

Make a real impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on the big hairy projects – and to make a real difference.

Grow your career with us. We’re big believers in lifelong learning. You’ll be given a $1000 personal L&D budget, plus opportunities for internal mobility to grow your career.

Market-leading parental support including 16 weeks gender-neutral paid parental leave and $10,000 support for egg or sperm freezing.

About Your Role

Harrison.ai is entering an exciting phase of rapid growth. As we continue to expand, we are seeking a commercially astute General Manager - EMEA to lead our planned expansion and support the decentralisation of our operating model in the region.

Reporting to the Chief Revenue Officer (CRO), this newly created executive role is critical in driving sales growth, customer retention, expanding market share, and building a high-performing regional team. As a senior leader within the broader Commercial organisation, the General Manager is directly responsible for in-field execution across Commercial including: Sales, Regional Marketing, Customer Success, Presales and Field Solution Delivery & all related OKRs.

This role will serve as the most senior representative of Harrison.ai in the region, responsible for uniting and inspiring regional team members and fostering a culture of collaboration and performance.

As a key architect of Harrison.ai’s future in the region, the GM – EMEA will drive innovation, lead market expansion efforts, and ensure sustainable growth across all business units. Strategic territory planning and strong execution will be vital to returning the business to a phase of hyper-growth.

Joining our dynamic and fast-growing organisation offers a unique opportunity to make a significant impact. You’ll be given the autonomy to shape the commercial trajectory of our business, establish a robust client and partner network in the region, and play a vital role in scaling medical predictions globally—ultimately improving patient outcomes and creating lasting positive impact in the world.

What You Do

• Strategic Growth Leadership
• Develop and execute a comprehensive growth strategy for the region, aligned with the organization's global vision and goals,
• Identify and prioritise new market opportunities, partnerships, and revenue streams to drive expansion, and
• Lead cross-functional initiatives to innovate and optimize go-to-market strategies,
  
  

• Sales and Business Development Leadership
• Direct the sales team in achieving revenue targets through effective account management, pipeline development, and customer acquisition strategies,
• Build and maintain relationships with key stakeholders, partners, and clients to foster long-term business growth.
  
  

• Customer Success Management
• Drive customer satisfaction and retention by ensuring exceptional service delivery through the customer success team,
• Monitor customer feedback and implement proactive measures to address challenges and improve experiences.
  
  

• Field Delivery Management
• This role will assume functional management responsibility for the Project Management and Field Solution Delivery function as part of a planned phased decentralisation of headquarters functions into the region.
  
  

• Additional Customer Functions
• This role will be required to assume functional management responsibility for Field Marketing and Pre Sales in line with planned customer growth in the region.
  
  

• Collaboration with Shared Services
• Work closely with shared services teams (such as Finance, HR, IT, and Operations) to ensure alignment of resources and support for growth initiatives,
• Leverage insights from shared services to inform strategic decision-making and operational improvements.
  
  

• Team Leadership and Development
• Build, mentor, and lead a high-performing team of growth professionals across sales, marketing, presales, field solution delivery, and customer success functions who are situated within the region,
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
  
  

• Performance Monitoring & Reporting
• Establish key performance indicators (KPIs) to measure the effectiveness of growth initiatives and report progress to the Chief Revenue Officer (CRO) and executive leadership team,
• Use data analytics to identify trends, risks, opportunities, and areas for improvement.
  

What You Bring

• Proven track record in driving revenue growth in a senior leadership role within a fast -paced organisation,
• Strong expertise in sales strategy development, regional marketing, business development, or related fields,
• Existing strong network of decision makers and executives within the provider, payor and regulatory segments with imaging contacts,
• Exceptional leadership skills with experience managing cross-functional teams and working within a matrix reporting structure,
• Analytical mindset with proficiency in data-driven decision-making,
• Excellent communication skills with the ability to influence stakeholders at all levels,
• Open to Global Travel - Travel is required, up to 50%,
• Bachelor's degree in Business Administration or related field required; MBA preferred,
• Experience selling into public sectors, health care networks, and/or radiology services, and
• PACS systems, imaging analytics and relevant clinical knowledge; experience with radiology AI products preferred.
  
  

What We’re About  

We're problem solvers, redefining what’s possible in healthcare through AI Technology. Our mission is to urgently scale global healthcare capacity, using AI automation to elevate the care clinicians can provide. The end goal is to raise the standard of healthcare for millions of patients every day.

Yes, we’re a technology company and yes, we’re leveraging the latest AI technologies, but people are at the heart of everything we do.

Since 2019, Harrison.ai and its ventures have scaled rapidly to 200+ employees worldwide with Harrison.ai’s total capital raised to date exceeding US$240 million. Our AI software has helped to create more lives through IVF, as well as enabling faster, more accurate diagnosis of medical images via our Annalise.ai suite of products. Soon, we’ll be helping with early cancer detection in pathology though our newest joint venture, Franklin.ai.

And we’re just getting started.

A role with Harrison.ai means you’ll be a part of our unique model – giving you access and opportunity to do impactful work across a range of healthcare domains.

Help us shape the future of AI in healthcare. And most importantly, help us make a real difference in people’s lives.

What's next?

If you’re inspired by what we're up to, please apply now and we'll be in touch soon.  

We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.