Global Brand Protection Investigation Manager, EMEA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Legal & Compliance

Job Sub Function

Product Security

Job Category

Professional

All Job Posting Locations:

Beerse, Antwerp, Belgium, Dubai, United Arab Emirates

Job Description

Johnson & Johnson Global Brand Protection (GBP) Team is recruiting for a Global Brand Protection Investigation Manager, EMEA to be based in Belgium (Beerse/Diegem) or UAE (Dubai).

The role of the Global Brand Protection Investigations Manager is responsible for the company’s product security operational assignments that protect our patients from dangers of counterfeit and illicit medicines through proactive and intelligence-driven threat assessments, appropriate reactive handling of product security events, and successful completion of mitigation and enforcement actions in EMEA. The Global Brand Protection function is primarily focused on the prevention and mitigation of the risks and impacts posed by the illicit trade of J&J Company products, as well as on the advancement of a safe and secure supply chain.

Summary

The Investigations Manager reports to the GBP Director, EMEA and will have a dotted line to the GBP Director, Product Security Investigation and Intelligence. This role is primarily responsible for assisting to prevent and mitigate the risk to patient/consumer safety and business value from counterfeiting and illicit trade of Johnson & Johnson products across the region and all J&J segments. The Investigations Manager also works closely with external agencies and vendors/partners to collect market intelligence, assess threats and vulnerabilities to J&J’s supply chain, support investigations and enforcement activities targeting illicit traders, and generally improve J&J’s ability to detect, deter and prevent counterfeit and illicit trade.

Key Responsibilities

The Investigations Manager will be responsible for developing, leveraging and implementing strategic initiatives primarily in, but not limited to the following areas:

• Conduct/oversee proactive, intelligence-led brand protection investigations in EMEA.
• Leveraging advanced intelligence tools to analyze counterfeiting and other illicit product exposures/threats and implement cost effective passive, reactive, and proactive investigative programs to address these exposures in the region.
• Management and coordination of high volume and complex product security caseload with little oversight and assure completion and compliance with internal and external requirements within budget.
• Oversight of investigative vendor relationships and accountable for efficient and highly effective delivery of product security investigative services.
• Maintain close liaison with government, industry, investigative, and law enforcement professionals, with emphasis on the countries with most relevant risks, as it relates to product security.
• Develop case reports and support criminal referrals of product security matters for submission to relevant law enforcement and regulatory agencies as well as cases for possible criminal, civil or administrative enforcement actions.
  
  

Qualifications

• Minimum of a bachelor’s degree required.
• Experienced investigative professional with a minimum of five (5) years of industry security experience or five (5) years of law enforcement criminal investigative experience or equivalent.
• Familiarity with various functional areas such as brand protection, supply chain investigations, counterfeiting, market intelligence, and diversion. Understanding of global pharmaceutical supply chains and industry practices preferred.
• Excellent research skills and OSINT analysis skills is a plus.
• Demonstrated experience in development of proactive, intelligence-led investigations and successful criminal and civil enforcement actions is desirable.
• Strong results-oriented mindset and ability to influence without formal authority while maintaining attention to detail and flexibility.
• Ability to be innovative and independent and able to manage an aggressive workload in a highly matrixed environment; capable to make decisions in time-sensitive situations with limited information and competing demands.
• Respect for cultural diversity within a global environment.
• Proven experience in successful vendor management.
• Strong verbal and written communication skills as well as polished interpersonal skills. Fluency in English is required.
• ASIS Certified Protection Professional, Certified Professional Investigator, NAFC Certified Fraud Examiner or equivalent accreditations are a plus.
  
  

Other

• Up to 20% overnight international and domestic travel is required.
  
  

Required Skills

Preferred Skills:

Compliance Management, Crisis Management, Cross-Functional Collaboration, Fraud Management, Legal Services, Mentorship, Process Improvements, Risk Assessments, Security Architecture Design, Security Framework, Security Incident Response, Security Planning, Security Policies, Standard Operating Procedure (SOP), Tactical Planning, Technical Credibility