Governance Specialist

Company Introduction

JOB DESCRIPTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Purpose

ENBD Business Banking was created as a distinct vertical to handle all “non-individual” relationships within RBWM Business Banking. It has always prioritized placing customers on suitable platforms to deliver optimal products & services.

As a Governance Specialist, you will be responsible for coordinating with customers to collect information/documents about Remediation activities and compliance alerts. You will also coordinate with RMs and various other units.

Responsibilities

• Ensure adherence to compliance and ops risk.
• Enhance customer experience by ensuring timely engagement with customers os assigned alerts/ remediations and accurate processing of customer requests.
• Ensure data accuracy and diligence of customer information.
• Make sure assigned tasks are processes with set timelines.
• Execute various activities like MIS preparation and validation and reporting to management.
• Liaise with group compliance, Tanfeeth group operations, technology team, operational risk, risk and legal, fraud prevention and investigation as and when required.
  
  

Requirements

• Education
• Graduate – preferably business/finance/accounting
• Experiences
• Related experience in governance.
• Self-motivated, team player, ability to deliver
  
  

WHAT WE OFFER YOU:

• Competitive salary package
• Market-leading incentives
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees
  
  

WHY JOIN US?

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.