Group Communications Senior Manager, Logistics

Job Description

The Senior Manager, Logistics Communications, will manage the development, execution and measurement of communications by the DP World Logistics business pillar globally.

Reporting to the Director, Logistics Communications, the role is part of the specialist team that supports the growth of the company’s businesses by delivering strategic and tactical communications that drive customer preference and stimulate demand.

The DP World Logistics pillar integrates a number of recently-acquired logistics businesses and the Group’s established network of Parks and Economic Zones. The assets and capabilities of Logistics, alongside those of Ports & Terminals and Marine Services, offer the global ‘toolbox’ of services which enable the overall DP World value proposition of ‘end-to-end logistics solutions from factory floor to customer door’.

Job Purpose

The main accountabilities of the Senior Manager, Logistics Communications, are:

• Drive the delivery of communications strategies that reflect the specific business objectives and growth priorities at global and regional levels including the tailoring of communications to the needs of cargo owner customers and prospects in high priority industry ‘verticals’.
• Act as the communications business partner to stakeholders and subject matter experts within specified industry verticals and/or capabilities within the Logistics business.
• Propose and lead communications activities that deliver business impact among identified customer segments.
• Manage the inputs of other Group Communications Centres of Excellence and external agencies in developing and delivering effective, cost-efficient and measurable implementations of these strategies.
• Ensure that all Business Communications activities are aligned with the global brand purpose and the overall ‘One DP World’ positioning as a provider of end-to-end logistics solutions.
• The ambition is to deliver world-class B2B communications, which build the desired long term positioning of DP World while supporting the more immediate term business objectives of the Logistics pillar.
  
  

Key Accountabilities

• Provide strategic and tactical communications advice to stakeholders and SMEs.
• Lead scheduled, regular meetings with stakeholders and collaborators to ensure alignment and visibility of developments in the business.
• Develop deep sector knowledge, audience insight, and understanding of services and products.
• Manage external agency and vendor teams.
• Oversee the continuous development of key messages relating to the strategy.
• Drive the creation of high-quality, accurate content.
• Support Logistics industry event participation and ensure its cohesion with the global events plan.
• Uphold clear project management processes and ensuring a high quality of outputs.
• Be responsible for maintaining an actionable dashboard of metrics; monitor and report delivery against well-defined objectives and KPIs.
• Collaborate effectively with Group Communications Centres of Excellence to ensure effective channel strategy, and with regional communications teams to drive reach and impact.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics.
  
  

Qualifications, Experience And Skills

• Bachelor's Degree required.
• +/- 10 years communications, marketing or related experience, ideally in the Logistics or B2B sector.
• Significant experience in leading and managing strategic integrated communication programmes, meeting expectations and deadlines within budgetary guidelines.
• Excellent organizational and planning skills with demonstrable expertise in project and budget management.
• Competent in core concepts of financial reporting, business planning and budget management.
• Strong writing, editing, proofreading, layout and design skills.
• A confident communicator and presenter who can influence and convince.
• Strong knowledge and understanding of current trends in digital media/social media.
• Solid understanding of current affairs and awareness of global economic and geopolitical context.
• Self motivated with a positive and professional approach.
• Experience of navigating and being successful within a matrix organisation.
• Self-starter who thrives under pressure, can prioritise multiple projects, take the initiative and is driven to achieve results in a dynamic environment.