GTB Implementation Manager - #49349

Abu Dhabi Islamic Bank


Date: 1 week ago
City: Dubai
Contract type: Full time
GTB Implementation Manager Job Description

Role : GTB Implementation Manager
Location : Dubai

Role Purpose:
  • Implement Integration of bank solutions with client systems for strengthening and sustaining long term relationships.
  • Act as point-of-contact for ADIB Direct mandate receipt and closure
  • Assist in cash & channel strategy projects for CASA, revenue, dormancy & utilization
  • Assist in cross sell GTB products to existing clients

Key Accountabilities of the role

Implementations
  • Responsible for coordinating Implementation related registration documentation with the client for GTB cash & trade channel products.
  • Lead simple (ADIB Direct) as well as complex implementations (SWIFT, H2H, collections, Liquidity, etc.) for GTB clients.
  • Lead/coordinate implementing GTB products at customer site.
  • Lead/Coordinate GTB product trainings for GTB clients.
  • Ensure that implementation is done within client agreed timelines and are within regulatory policies.
  • Update activities on CRM & internal trackers
  • Coordinate with GTB vendors as required for implementations.

Digitization
  • Assist e-penetration strategies
  • Assist dormancy reduction strategies
  • Assist channel payment utilization strategies

Cross selling & Commercialization
  • Attempt to cross sell GTB products during implementation discussions
  • Support launching of channel cash and trade products

BAU
  • Escalate sensitive/delayed cash & ADIB Direct BAU issues for quicker resolution
  • Assist service team on escalated issues to help resolution
  • Conduct Call back verification on all GTB product registration forms
  • Coordinate signature verification on all GTB product registration forms

People
  • Complete all mandatory class lead and e-learning on time.
  • Complete your mid-year and end-year appraisals on time.

Specialist Skills / Technical Knowledge Required for this role:


  • Very good understanding of Corporate online platforms, cash/trade collection & transaction solutions and general processes
  • Good understanding of SWIFT system & H2H protocols & solutions
  • General understanding of client documentation signature verification, Call Back and archival processes.
  • Very good understanding of SWIFT messaging, H2H client integrations, Remote cheque scanning & printing, Cash Deposit Machines and Microsoft Power Point/excel usage.
  • Good presentation, training and communication skills to group audiences.
  • Good understanding electronic payment operations and support structure
Job ID 300002156302261

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Medical Affairs Manager, Biopharma, Middle East

Grifols International SA, Dubai
10 hours ago
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop,...

Consultant Radiologist

Careerlink HR, Dubai
2 days ago
We are seeking a highly skilled, experienced radiologist to join our growing healthcare team. In this position, you will use imaging technology to diagnose and treat illnesses and injuries. You must have a Specialization degree, have a proven history of successful work, and excellent references. Radiologist Duties and Responsibilities Evaluate patient medical history Perform diagnostic procedures such as MRIs, X-rays,...

Client Success Manager - SaaS Technology

Plum Jobs, Dubai
2 days ago
Our client provides award winning SaaS solutions to enterprise clients across a diverse portfolio of retail, government and entertainment clients across multiple geographies. We are hiring a UAE experienced B2B SaaS technology Key Account Manager with experience managing complex customer engagements and technical SaaS products and digital transformation in customer success, account management, client acquisition and business development roles. The...