Guest Assistance
Hilton
Date: 22 hours ago
City: Dubai
Contract type: Full time
A Guest Assistance is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Assistance, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Guest Assistance serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Garden Inn Dubai, Mall Avenue
Schedule
Full-time
Brand
Hilton Garden Inn
Job
Guest Services, Operations, and Front Office
What will I be doing?
As a Guest Assistance, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Assist in the maintenance, appearance and functionality of equipment
Guest Assistance serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude and communication skills
- Ability to work flexible hours
- Ability to work under pressure
- Ability to work on own and as part of a team
- Commitment to respond to Guest requests and deliver high levels of service
- Excellent grooming standards
- Previous experience as a Guest Assistance
- Previous experience working within a hotel
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Garden Inn Dubai, Mall Avenue
Schedule
Full-time
Brand
Hilton Garden Inn
Job
Guest Services, Operations, and Front Office
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Receptionist (Arabic)
Nathan & Nathan,
Dubai
18 hours ago
We're looking for an Arabic Receptionist/Administrative Assistant (Temporary) responsible for managing the school's front desk and handling various administrative tasks. This individual will serve as a first point of contact for parents, students and staff, with responsibilities including answering and redirecting phone calls, welcoming visitors with professionalism and warmth and ensuring the smooth operation of the school.Location-DubaiGender-FemaleLanguage-ArabicExperience-Min 2 yearsContract Duration-2...
Logistics Executive (UAE national), Amazon Logistics UAE
myGwork - LGBTQ+ Business Community,
Dubai
21 hours ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DescriptionTo help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive, to drive both innovation and execution in our busy last mile network.Key...
Solutions Architect (Server/Datacenter) - Saudi Arabia
AMD,
Dubai
21 hours ago
The RoleWe are looking for our next team member to help AMD drive a new era of computing into the datacenter, by engaging with key end users and platform and software partners to demonstrate AMD technology differentiators, addressing their business needs in real world usage scenarios.To provide technical support to strategic commercial end user accounts within their defined region(s) or...