Guest Relations Executive - F&B (All Day Dining Restaurant)
Shangri-La Group
Date: 14 hours ago
City: Dubai
Contract type: Full time
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As F&B Guest Relations Executive, we rely on you to:
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As F&B Guest Relations Executive, we rely on you to:
- Interact and engage with guests and maintains high quality service standards
- Handle guest complaints effectively and professionally
- Make sure that the guest is greeted and served promptly
- Engage in suggestive selling
- Presents the guest's bill when necessary
- Updates profiles for guest in the system
- Has a thorough knowledge of Food & Beverage service technique
- Is able to work in all day dining restaurant
- Loves interacting with guests
- Believes in teamwork
- Communicates with fluency in English
- Preferably has experience working in either a luxury restaurant or a 5* hotel background
- Is a self-starter and a team player
- Enjoys being challenged
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