Guest Relations Executive_Hostess

Recruitment Services | Kariera.Group


Date: 4 hours ago
City: Dubai
Contract type: Full time
Jumeirah Group In Dubai Is Hiring

GUEST RELATIONS EXECUTIVE (HOSTESS)

Responsibilities

  • Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual
  • Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.
  • Responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner.
  • Ensures fond farewell of each guest encouraging them to return.
  • Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.

Qualifications

  • Secondary education
  • 1-2 year in Guest Service experience in a 5 star hotel
  • Fluent English communications skills
  • Must possess interpersonal skills and ability to work in multi-cultural environment
  • Knowledge of Food and Beverage applications (micros, epicure)

Benefits

  • Accommodation
  • Meals
  • Uniform
  • Laundry
  • Travel Expenses
  • Daily bus from/to work
  • Friends & Family Discounts

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