Guest Relations Officer
Shangri-La Group
Date: 16 hours ago
City: Dubai
Contract type: Full time
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As a Guest Relations Officer, we rely on you to:
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As a Guest Relations Officer, we rely on you to:
- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests
- Takes pride in being a hotelier
- Has strong interpersonal and communication skills
- Has a can-do attitude
- Communicates with fluency in English and local language
- Has no fear of challenges
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