Guest Relations Officer

ACCOR


Date: 5 hours ago
City: Ras al-Khaimah
Contract type: Full time
Company Description


Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination.


Job Description


Guest Relations Officer

First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Greet, check-in, respond to requests while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications


Your experience and skills include:

  • Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE
  • Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
  • Prior experience working with Opera is Mandatory
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information


What is in it for You:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Additional information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Security Manager

ARRISE, Ras al-Khaimah
12 hours ago
Role Purpose:The Security Manager plays a crucial role in safeguarding both personnel and company assets by implementing and managing comprehensive security protocols. This includes the development, execution, and continuous improvement of security policies and procedures designed to protect against potential threats and vulnerabilities. The Security Manager is also responsible for overseeing the daily operations of the Security Department, ensuring that...

Manager - Quality and Cross IT Applications

Julphar, Ras al-Khaimah
12 hours ago
Job Summary/ Main PurposeThe role Manager – Quality and Cross IT Applications provides compliance leadership and direction to business and project teams in Software Development Life Cycle (SDLC)/Computer System Validation (CSV)/ /Infrastructure Qualification standards and practices. Role is responsible for ensuring, that the IT processes, products, and services comply with the relevant IT standards, policies, and regulations including GMP and...

Telephone Operator

Rixos Hotels, Ras al-Khaimah
1 week ago
Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by...