Guest Relationship Agent

Jobmaze FZ LLC


Date: 5 hours ago
City: Dubai
Contract type: Full time
Looking for a Guest relations agent for our client based in Dubai.

Requirements :

  • Review arrival lists to welcome guests
  • Attend all the guest and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. business service, area description)
  • Provide information about the offerings, business services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks
  • Address customer concerns and escalate to the guest relations manager when needed
  • Prepare weekly and monthly reports
  • Ensure compliance with health and quality standards


Requirements

  • Experience as Guest Relations Agent for at least a year
  • Proficiency in English and knowledge of Russian language is a plus
  • Should be able to join immediately.


Note: Only shortlisted candidates will be contacted and the candidate should be available in UAE for a face-to-face interview with our client.

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