Guest Service Agent - #43931


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Company Description


We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Your role is essential in creating lasting impressions and ensuring guest satisfaction. Your responsibilities will include:

  • Greeting and welcoming guests with warmth and professionalism.
  • Handling check-in and check-out procedures efficiently.
  • Providing information about the hotel's facilities and services.
  • Assisting guests with inquiries, requests, and reservations.
  • Resolving guest issues and ensuring their comfort throughout their stay.
  • Collaborating with various hotel departments to ensure a seamless guest experience.


We are looking for candidates who possess:

  • Outstanding customer service skills and a passion for exceeding guest expectations.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • A positive attitude and a professional appearance.
  • Previous experience in a hotel or hospitality role is a plus but not required
  • Opera cloud system

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