Guest Service Officer - Front Desk

Grand Hyatt


Date: 14 hours ago
City: Dubai
Contract type: Full time
Organization- Grand Hyatt Dubai

Summary

We are looking for a passionate and service-oriented individual to join our Front Office team. In this guest-facing role, you will represent the hotel, ensuring every guest receives a warm welcome, efficient service, and a memorable stay.

Key Responsibilities:

  • Greet guests with genuine warmth and professionalism
  • Ensure a smooth and efficient check-in/check-out experience
  • Anticipate and respond to guest needs, inquiries, and requests with a helpful attitude
  • Resolve any guest issues or concerns with care and a positive approach
  • Collaborate with team members to ensure a seamless guest experience

At Hyatt, we care for people so they can be their best. As part of our team, you’ll enjoy:

  • A UAE employment visa sponsorship.
  • Complimentary meals prepared by our culinary team.
  • Company-provided transportation for your convenience.
  • Accommodation arranged by the company.
  • Exclusive discounts at Hyatt food & beverage outlets across Dubai.
  • Complimentary stays at Hyatt hotels worldwide — explore the world with us!

Qualifications

  • Previous experience in a front desk or guest service role
  • A genuine passion for hospitality and guest engagement
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Experience with Opera PMS is an advantage

If you are enthusiastic about creating meaningful guest experiences and developing your career within Hyatt, we encourage you to apply!

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