Guest Service Officer - Telecommunication

Sofitel Dubai Downtown


Date: 19 hours ago
City: Dubai
Contract type: Full time
Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Guest Service Officer – Telecommunication

You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!

What Is In It For You

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Career development opportunities with national and international promotion opportunities.

What You Will Be Doing

  • Effectively manage all calls to the hotel as per company Brand Standards
  • Consistently offer exceptional, friendly and engaging service
  • To be constantly aware of the room situation and to strive to obtain maximum occupancy
  • To attend to the hotel guest in all communication from inside and outside the hotel
  • To be aware of the hotel's security, fire and safety procedure

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Qualifications

  • Diploma or degree in vocational hospitality or Room Division
  • 2 to 5 years' experience, depending on education and career background
  • Competent user of desktop applications and hotel applications
  • Languages: fluent in English and a 2nd language would be a plus

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Regional Finance Business Partner, Logistics

HILTI, Dubai
41 minutes ago
WHAT'S THE ROLE? The Regional Finance business partner will act as a business partner to the regional logistics teams, driving transparency, compliance, and financial accuracy. This role is responsible for strategy development and implementation, financial and performance management, compliance, process ownership, and lean management, ensuring alignment with global and regional objectives. The successful candidate will also champion continuous improvement and...

Data Analyst

Johnson Controls, Dubai
1 hour ago
What will you do Data Analyst is a key role, reporting directly to the General manager - JCH Middle East. You will be based in Dubai and will be part of DX MEA Channel sales team and you will be focused on analyzing data sets to find ways to solve problems relating to the business's customers, review market trends and...

Security Officer

Oklahoma City Zoo and Botanical Garden, Dubai
10 hours ago
Join our team as a Security Officer and be the protector of the zoo! Ensure the safety of our employees, guests, and animals around the clock. Be ready to assist in medical emergencies and keep our zoo secure and peaceful.Employment Status: Full-TimeFLSA Status: Non-ExemptStarting Pay Rate: $14.48-18.10 /hrExperience Required: General security experience.Minimum Education Requirements: High School diploma or G.E.D. OR,...