Head of Administrative Operations (Change Management)

Who We Are

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

More About The Role

Transformation happens at the local level, where abstract concepts meet day-to-day operations. This role focuses on supporting specific business areas through their change journey, adapting central approaches to meet unique functional needs. You wll build strong relationships with business leaders, understand their specific challenges, and help them navigate the practical realities of implementing change within their teams. Your ability to bridge between the transformation programme and operational areas will be crucial to ensuring sustainable adoption.

What You'll Do

• Partner with assigned business areas to understand their specific transformation needs and challenges
• Tailor transformation approaches to meet the unique requirements of different functions or departments
• Support business leaders in planning and executing change within their areas of responsibility
• Identify and address barriers to implementation at the business unit level
• Facilitate workshops and sessions to engage teams in the transformation process
• Act as a bridge between the central transformation team and business units
• Provide regular feedback to the Implementation Lead on progress and challenges
• Support knowledge transfer and capability building within assigned business areas
  
  

Experience That Contributes To Success

• 5+ years of experience in change management, business transformation or internal consulting
• Strong relationship-building skills with the ability to work effectively with diverse stakeholders
• Experience in adapting central transformation approaches to meet specific business needs
• Understanding of different functional areas and their unique challenges during transformation
• Facilitation skills with the ability to lead productive workshops and discussions
• Problem-solving abilities with a focus on practical solutions
• Experience working in matrix organisations and navigating complex stakeholder environments
• Knowledge of the energy sector or experience with government entities would be beneficial
  
  

You Belong At Burson

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.