Head of People Excellence

PORSCHE CENTRE LEBANON


Date: 1 week ago
City: Dubai
Contract type: Full time
TasksTasks

  • People Management: Lead a team of 5 professionals by fostering a high-performance, collaborative culture, providing clear direction, proactive coaching, and support to drive results and ensure long-term motivation, engagement, and retention.
  • People Excellence Strategy: Design and implement a team strategy aligned with business needs to deliver impactful learning & development that drives external partners to sell more. Define annual roadmaps, timelines, implementation teams, costs, resources operational plans, KPIs, and success measures.
  • Measure People Excellence Effectiveness: Define team goals and KPIs aligned with business strategy to assess program success and overall performance. Monitor progress and track impact through mystery shopping and correlation between training and external partner sales performance.
  • Stakeholder Management: Build strong partnerships with key internal and external stakeholders to co-develop and roll out high-quality learning & development modules that drive consistent business growth, aligned with Porsche global standards.
  • Innovation: Research and develop new L&D methodologies linked to the future workforce, focusing on high-performance cultures, lifelong learning, AI/automation, and agile frameworks to redefine our service offering and deliver best-in-class people and team development.
  • Regional Training Centre Management: Oversee end-to-end operations of the in-house training centre as a high-performing center of excellence. Ensure excellent delivery across all channels and develop comprehensive technical and non-technical training programs aligned with Porsche global standards and local market needs. Continuously improve offerings to meet diverse learning styles and partner business goals.
  • Budget Management: Own and manage the annual training budget, ensuring optimal resource allocation and cost effectiveness to drive results, monitoring financial performance and alignment to business priorities.

QualificationsQualifications

  • Bachelor’s degree in Learning & Development, Adult Education, Psychology or a related field.
  • CIPD in learning & development is desirable.
  • 12+ years of experience in learning & development.
  • 8 years leading training departments, shaping the strategy and operational plans for both technical and soft skills training curriculums preferably in the premium automotive or luxury retail environment.
  • Excellent facilitation and coaching skills, with the ability to inspire, challenge, and develop others.
  • Building strategies and plans to deliver business critical training programs focused on predominantly technical competence, leadership development and driving team performance.
  • High level of proficiency in English.

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