Head of Pricing & Retention

Kape Technologies is a leader in the privacy and security industry, home to renowned brands like ExpressVPN, Private Internet Access, and CyberGhost. As we enter our next growth phase, we’re seeking a dynamic Head of Pricing & Retention to drive our market differentiation and revenue growth. Reporting to the VP of Revenue and collaborating with the C-suite, you’ll play a vital role in transforming Kape into a multibillion-dollar powerhouse.

Key Responsibilities

• Develop and Implement Growth Strategies: Lead cross-functional initiatives to establish pricing and retention strategies, including competitive benchmarking, new product pricing, and innovative loyalty & retention programs across web and mobile platforms.
• Building the monetization strategy for each brand: Working cross-functionally with the entire marketing and tech org, set the foundation for pricing across acquisition, retention, engagement.
• Build and Inspire a High-Performing Team: Recruit and mentor a team of growth experts, fostering an environment that cultivates future leaders.
• Help to Shape the Future of Privacy: Partner closely with product teams to ensure that we're at the forefront of shaping the future of online privacy.
  
  

What We’re Looking For

• At least 8 years of experience, with 2 years or more building and leading teams
• Prior experience in pricing or retention in a digital focused industry, experience with subscription based models will be a plus.
• Prior experience in consulting
• Bachelor’s degree in a Business or Technology related field, an MBA would be a plus
  
  

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.
  
  

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.