Head of Risk

Location: Abu Dhabi, UAE

Division: Risk & Consumer Protection

Department: Risk Fraud & Consumer Protection Unit

Role Overview:

Lead the Risk & Consumer Protection Unit by identifying, monitoring, and mitigating risks, managing fraud detection frameworks, ensuring counterfeit currency controls, and driving adherence to Consumer Protection regulations set by the Central Bank of UAE.

Key Responsibilities:

Risk Management

• Maintain and annually review the Risk Management Policy.
• Establish and monitor a risk register in line with CBUAE guidelines.
• Identify and mitigate risks (Operational, Market, Compliance, Reputational, etc.).
• Promote risk awareness through training programs.

Fraud Prevention

• Develop and oversee Anti-Fraud frameworks per CBUAE standards.
• Coordinate investigations into fraud cases and submit reports to the Board.
• Maintain a fraud risk register and ensure timely employee training on fraud prevention.

Counterfeit Management

• Oversee counterfeit currency detection and reporting as per CBUAE guidelines.
• Ensure branches are equipped with detection machines and employees are trained quarterly.
• Maintain counterfeit registers and conduct annual reviews.

Consumer Protection

• Implement Consumer Protection Standards in alignment with CBUAE timelines.
• Conduct periodic Consumer Protection Steering Committee meetings.
• Review and update policies and procedures to ensure compliance.
• Resolve procedural and operational issues to ensure consumer protection standards are upheld.

Qualifications:

• Bachelor’s degree in Business, Commerce, or a related field.
• 15+ years of experience in business development roles, including 10+ years in leadership positions in the Banking/Finance sector.
• Strong leadership, project management, and communication skills.
• Proficient in risk and fraud prevention, consumer protection, and regulatory compliance.

Competencies:

• Strategic Thinking and Decision Making.
• Strong Analytical and Communication Skills.
• Leadership and Team Management Abilities.
• Process-Oriented and Detail-Focused.