Head Waiter / Waitress

Dubai

Full time

ONSITE

Job Description

ABOUT THE COMPANY:

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette, Carpo, Angelina, Ganache Chocolatier, Krema and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Purpose

Responsible in taking food and beverage orders, suggestive selling, serving orders to guests and ensuring complete guest satisfaction

Job Responsibilities

• Capability to perform repetitious duties.
• Capability of working in a high pressured environment.
• Performing other reasonable job duties as assigned by direct supervisors from time to time.
• Being knowledgeable about all the menu items, ingredients and recommendations.
• Setting up / opening and closing the restaurant.
• Explaining the daily specials / chef recommendations.
• Taking order and punching them into the POS system.
• Serving food and drinks.
• Liaising with bartenders and runners to ensure smooth operations.
• Making the guest feel at home and taken care of throughout their experience.
• Taking out the empty plates, glasses and condiments after the guests have finished.
• Cleaning the restaurant.
• Cleaning applicable operational equipment.
• Re-stocking service areas.
• Re-stocking condiments.
  
  

Job Requirements

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Take customer orders and relay them to the kitchen staff.
• Facilitate the filling of drink orders between customers and the bar.
• Communicate order details to the kitchen staff.
• Coordinate with kitchen staff to ensure timely and accurate order preparation.
• Regularly update customers on the status of their orders.
• Handle complaints from clients.
• Dedication to customer satisfaction and service excellence.
  
  

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