Health Information Management Officer-Health Information Management
Sheikh Shakhbout Medical City - SSMC
Date: 15 hours ago
City: Abu Dhabi
Contract type: Full time

JOB DESCRIPTION
Responsible for ensuring the smooth and effective functioning of the health information systems pertaining to medical records including efficient and comprehensive patient care data compilation, generation of all required reports and compliance towards various quality and documentation standards, facility policies and regulatory requirements.
RESPONSIBILITIES
Experience :-
Required:
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.
ABOUT THE TEAM
About Sheikh Shakhbout Medical City (SSMC)
SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.
Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.
As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.
Responsible for ensuring the smooth and effective functioning of the health information systems pertaining to medical records including efficient and comprehensive patient care data compilation, generation of all required reports and compliance towards various quality and documentation standards, facility policies and regulatory requirements.
RESPONSIBILITIES
- Generates various reports from the health information systems pertaining to security, statistical data, research and quality monitoring and compiling end-user reports based on the information required from the reporting tool.
- Designs and incorporate new workflows into the health information systems for report generation in the future
- Supports other departments/sections and physicians in research analysis and other projects
- Generates various reports from the health information systems pertaining to security, statistical data, research and quality monitoring and compiling end-user reports based on the information required from the reporting tool.
- Designs and incorporate new workflows into the health information systems for report generation in the future
- Ensures to collect all relevant data for monthly reporting and reporting any lag in data collection to Senior Officer/Manager/ Director
- Supports other departments/sections and physicians in research analysis and other projects
- Assists in preparing the monthly KPI reports, Health Authority of Abu Dhabi covering statistics related to all services provided by the facility
- Prepares and completes release of information application forms after identifying the party requesting patient information and obtaining written consent
- Receives, submits and processing all medical report requests pertaining to medical fitness, disabilities percentages, sick leave approval, social affairs, etc.
- Contacts patients or their relatives in order to provide, obtain and clarify information pertaining to requested medical reports
- Supervises the daily operation of the file room including maintaining of filing system and
- Maintains and locates medical records that have been identified as “missing” and deal with all problems related to this
- Assists physicians in completing their documentation deficiencies.
- Provides guidance, regarding problems related to the completion of incomplete charts, analyzing the routine discrepancies in the system which result in the incompletion of charts and suggesting ways to solve those discrepancies
- Provides assistance to employees, in any of their day to day activities/ queries
- Works with the senior management while revising the policies, procedures and guidelines pertaining to the department’s activities
- Updates the management on intradepartmental issues, problems, goals etc.
- Demonstrates customer focus when interacting with internal or external customers
- Maintaining positive working relationships within the department/section and between various facility departments/sections
- Provides technical expertise in identifying potential issues pertaining to medical records
- Ensures report accuracy from a systems perspective
- Ensures to collect all relevant data for monthly reporting and reporting any lag in data collection to Senior Officer/Manager
- Conducts on a daily basis medical records chart analysis and completion
- Ensures the day to day functions of the filing section and workflow take place effectively
Experience :-
Required:
- 2-4 years of experience in Health Information Management
- Experience in a large healthcare facility
- Bachelor’s Degree in Health Information Management or Diploma with 3 years additional experience
- Master’s Degree in Health Information Management
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.
ABOUT THE TEAM
About Sheikh Shakhbout Medical City (SSMC)
SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.
Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.
As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.
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