Healthcare Center Manager- SEHA Clinics (Hospitality/Aviation background only)

Job Description

Responsible for providing strategic and operational leadership for the facility clinics, by maximizing the operational performance of the assigned facility whilst also maintaining high quality service standards. Also responsible for participating in the business development of the clinic in line with SEHA strategies and policies

Responsibilities

Ensuring achievement of the clinic’s operational business initiatives and objectives on a quarterly and annual basis

Analyzing operational and business outcomes to support performance improvement

Developing of and implementation of standardized management practices, which will enhance the clinic’s performance and ensure they are in line with SEHA policy

Meet reporting requirements of SEHA and HAAD

Setting operational objectives to ensure clinic’s activities are delivered on time and to an agreed standard

Setting high personal and professional standards in line with SEHA’s Code of Conduct

Conducting ongoing benchmarking of competitive private and hospital service practice

Developing and maintaining good working relationships with other SEHA clinics and hospitals

Developing excellent relations with consultants and other medical users

Coordinating of local marketing of the clinics and its services, monitoring of market conditions, competitors and trends

Proactive responding to the challenges of the market

Ensuring positive and proactive relationship with external customers (including consultants, patients, insurance companies), leading to the development of business

Ensuring maintenance of excellent reputation for the clinics in the local areas as a healthcare provider, an employer and as an important component of the local community.

Ensuring that the new hire and rehire documentation is obtained to meet all regulatory and internal requirements

Reviewing training requirements of the department/section staff and organizing trainings to be provided as and when needed

Providing guidance and supervision to the department/section staff and preparing job evaluation reports and discuss the same with employees and raise appropriate recommendations

Supervising and support operational general services staff for efficient and timely performance of duties

Ensuring efficient flow of information and two way communication between the facilities and general services staff

Providing guidance to the general services staff for improvement and in identifying general sources for future reference

Coordinating with departments and concerned staff to determine causes of problems, develop alternative methods to solve problems and to implement strategies for resolution.

Required

QUALIFICATIONS

Bachelor's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree or relevant field OR Diploma in relevant field with 3 years of additional experience

Desired

Master's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree or relevant field