Horeca Sales Representative - Coffee - #43453

Ororo Experience

Date: 3 weeks ago
City: Dubai
Contract type: Full time
The Role
We are seeking a dynamic and results-driven Horeca Sales Representative to join our team and drive the growth of our coffee products within the Hospitality, Restaurant and Catering (Horeca) sector. The ideal candidate will have a passion for coffee, a strong understanding of the Horeca industry, and a proven track record in sales. This role involves building and maintaining relationships with key decision-makers in the Horeca sector to achieve sales targets and promote our premium coffee offerings. Responsibilities: Business Development: • Identify and target new Horeca clients within the designated territory to expand the customer base. • Develop and implement effective sales strategies to achieve and exceed sales targets. Client Relationship Management: • Build and maintain strong relationships with existing Horeca clients to ensure customer satisfaction and loyalty. • Conduct regular check-ins and follow-ups to understand client needs and provide solutions. Product Knowledge: • Demonstrate in-depth knowledge of our coffee products, including origin, flavor profiles, and brewing methods. • Conduct product presentations and tastings to educate clients on the unique features and benefits of our coffee. Market Research: • Stay informed about industry trends, competitor activities, and market developments. • Provide feedback to the marketing team to assist in the development of targeted campaigns and promotions. Sales Reporting: • Prepare and submit regular sales reports, including sales forecasts, activity reports, and pipeline updates. • Utilize CRM tools to track and manage customer interactions and sales activities. Collaboration: • Work closely with the marketing team to create marketing collateral and promotional materials for Horeca clients. • Collaborate with the customer support team to address any issues or concerns raised by clients promptly. Training and Support: • Provide training and support to Horeca clients on proper coffee preparation techniques and equipment usage. • Offer ongoing assistance to ensure clients maximize the potential of our coffee products.

Qualifications: • Proven experience in Horeca sales, preferably within the industry. • Strong understanding of the Horeca sector and its key players. • Excellent communication, negotiation, and interpersonal skills. • Self-motivated with a track record of meeting and exceeding sales targets. • Ability to work independently and collaboratively in a team environment. • Flexibility to travel within the designated territory.

About the company
At Ororo Experience, our journey began in March 2022, rooted in a profound love for coffee. Inspired by the allure of Mount Elgons family-run farms in Uganda, our team witnessed the captivating transformation of bright red cherries into the green coffee beans we now hold dear. This eye-opening experience led to the birth of our ethos: its all in the bean. Named after the Swahili words for nice, beautiful, and serene, Ororo encapsulates the essence of the exceptional coffee experience were dedicated to providing our customers.

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