Hostess, StreetXO - #24627

Kerzner International Resorts

Date: 2 weeks ago
City: Dubai
Contract type: Full time

Hostess, StreetXO

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As the front-of-house team member, your core responsibilities involve providing a warm welcome to arriving guests and efficiently managing their seating arrangements, including the implementation of waiting lists when necessary. You will serve as the initial point of contact, offering a comprehensive introduction to our restaurant's concept and promptly addressing any initial inquiries from guests.

Your adeptness extends to expertly seating guests, whether at their preferred tables or in designated waiting areas. It is essential to maintain a balanced table rotation, ensuring that servers receive an equitable number of customers. Proactive resolution of complaints and concerns is paramount in maintaining a positive guest experience.

Additionally, you will handle incoming phone calls, efficiently manage reservations, and provide courteous responses to inquiries. It is imperative to meticulously adhere to our company's policies and stringent safety and security protocols, with any accidents, injuries, or unsafe work conditions promptly reported to the Restaurant Manager. Your dedication to these responsibilities plays a pivotal role in upholding our commitment to exceptional guest service.

About You

A minimum of two years of relevant experience in a luxury hotel or restaurant is required, showcasing the candidate's familiarity with the demands of this industry. While not mandatory, international experience is viewed as an advantage, indicating adaptability and a broader perspective. Exceptional communication and interpersonal skills are fundamental, as they contribute to a harmonious work environment and superior guest interactions. A genuine commitment to and enthusiasm for the Food and Beverage industry are highly valued traits. Additionally, a flexible approach to working hours underscores the candidate's willingness to go the extra mile to meet our operational needs.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Attendant, Bar, Kaleidoscope

Atlantis The Palm, Dubai
18 hours ago
Attendant, Bar, Kaleidoscope (9818) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. Nestled between the calm...

فني إدارة أداء وظيفي

General Directorate of Residency and Foreigners Affairs-Dubai, Dubai
20 hours ago
الهدف العام للوظيفة: القيام بالتعميم للبدء بمراحل التقييم حسب أنظمة التقييم المعتمدة ومتابعة استلام استمارات تقييم الأداء الوظيفي لجميع الموظفين العسكريين والمدنيين وإدخال نتائج التقييم الخاصة بالمرتب المحلي ببرنامج الموارد البشرية الحكومية GRP وغيرها من المهام الواقعه ضمن تخصصه وضمن القوانين واللوائح المتبعة في الإدارة العامة للإقامة وشؤون الجانب بدبي. المسؤوليات والمهام الوظيفية: التعميم للبدء بمراحل التقييم حسب أنظمة التقييم...

Reservation Agent

Melia Hotels International, Dubai
20 hours ago
“The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you...