Hotel Manager - Executive Office - Jumeirah Saadiyat Island

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Saadiyat Island:

Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies.

About the Job:

An opportunity has arisen for a Hotel Manager to join the Executive Office in Jumeirah Saadiyat Island. The main duties and responsibilities of this role are:

• Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
• Manage important relationships with the SBU’s key internal interfaces (shared service centers, centers of excellence etc.) and external stakeholders (such as VIP guests, major B2B partners, suppliers etc.) in order to ensure that the Property’s interests are promoted and that it has string relationships with its strategic partners.
• Lead direct reports’ performance, recruitment and development, and raise the overall awareness and commitment towards the vision, mission and hallmarks of the Group in order to ensure high levels of employee engagement and loyalty.
• Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah Group provides world class and luxurious hospitality services to its guests and protect the Shareholders’ interests.
• Direct the preparation and consolidation of the operations budget and monitor financial performance versus the budget so that the Group is aware of anticipated costs and areas of unsatisfactory performance and that potential performance improvement opportunities are capitalized upon.
• Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff and providing formal and informal feedback in order to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in hospitality, Business or equivalent from an accredited and renowned University.
• Master’s degree in hospitality, Business or equivalent from an accredited and renowned University
• Knowledge of Book 4 Time, Opera, Hot SOS and any other application as needed financial acumen.
• Ability to understand financial concepts, reports, and data Language Competencies
• Proficient in English (Read/Write/ Speak – Essential)
• Proficient in additional language (Preferred: Read/Write/Speak as per regional requirements)
• Excellent Communication and Interpersonal skills Behavioural Competencies
• Emotional intelligence to understand that customer emotions play a key part in building customer engagement and brand loyalty, both of which can contribute to better sales, revenue, and ROI

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.