Housekeeping Attendant

“The world is yours with Meliá”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
  
  

Be proud to belong to Meliá as we are proud of you

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.

At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.

The Housekeeping Attendant is responsible for below tasks and others assigned by thier departments as necessary.

• Responsible for servicing daily assigned rooms per day under his/her control as per MHI standards.
• Provide helpful, friendly, prompt and personalized service to the customer (internal or external).
• All the guest requests must be attended to within 10 minutes.
• Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards.
• Responsible for keys under his/her control to ensure safety and security of guest’s and Hotel’s property.
• Check for any room discrepancy as per the SOP.
• Ensure effective utilization of resources under his/her control.
• Responsible for maintaining records pertaining to the section under his/her control and follow up thereof.
• Any lost and found items to be deposited at the housekeeping desk on the same day.
• Provide effective coordination with mini bar team for amenity and in-room services in guest rooms.
• Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control.
• Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose.
• Contribute towards maintaining cohesiveness in the team.
• Interact with the guests in a pleasant and professional manner.
• Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately.
• Take measures to conserve energy, be committed to the environment and eliminate waste.
• Adhere to the grooming standards of the Hotel.
• Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect.
• Carry out fixed assets and current assets inventory.
• Attend all the training sessions, whenever assigned.
  
  

Job Specifications:

• Minimum 1 year work experience as a Room Attendant
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• Good communication skills
• Exceptional customer service skills
• High school diploma is a plus
  
  

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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