Housekeeping Coordinator

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a detail-oriented and efficient Housekeeping Coordinator to join our team in Dubai, United Arab Emirates. As a key member of our housekeeping department, you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our hotel.

• Coordinate daily housekeeping operations, including room assignments, scheduling, and inventory management
• Utilize hotel property management systems and dispatch systems to track and assign tasks efficiently
• Manage lost and found procedures, ensuring proper documentation and storage of items
• Prepare and distribute various reports, including arrival lists, group lists, and maintenance tickets
• Handle guest inquiries and requests promptly and professionally
• Collaborate with other departments to ensure seamless communication and service delivery
• Train new team members on housekeeping systems and procedures
• Monitor and maintain adequate levels of cleaning supplies and amenities
• Assist in conducting regular quality checks to ensure adherence to housekeeping standards
• Participate in departmental meetings and contribute to process improvements
• Support the implementation of sustainability initiatives within the housekeeping department
  
  

Qualifications

• Minimum of 2 years of experience in a coordinator or administrative role within a hotel housekeeping environment
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with hotel property management systems and dispatch systems
• Strong organizational and communication skills
• Excellent attention to detail and ability to multitask in a fast-paced environment
• Proven problem-solving skills and ability to work under pressure
• Fluency in English (both written and spoken)
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to work collaboratively in a team-oriented environment
• Flexibility to work various shifts as required by business needs
• Knowledge of housekeeping operations and hotel industry standards
• Ability to adapt to and work effectively in a multicultural environment
• Time management skills and ability to prioritize tasks efficiently
  
  

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.