Housekeeping Executive - #57861

FIVE Hotels and Resorts

Date: 1 week ago
City: Dubai
Contract type: Full time

Job Description

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as a Housekeeping Executive will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

  • A proven track record in a Luxury Hotel Environment in similar role is advantageous.
  • Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  • Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
  • Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  • Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  • The ability to focus on Guests’ Needs, with a calm and courteous attitude that reflects the ‘Vibe at FIVE.’
  • Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
  • Remarkable Time Management and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.
  • Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  • A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
  • A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  • A Hands-on Attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

  • Leads and Supervises the day-to-day Operations of the Housekeeping Department, overseeing tasks such as room cleaning, maintaining public areas, managing laundry, and controlling linen inventory.
  • Provides Insightful Guidance and Comprehensive Training to the Housekeeping Team, ensuring Strict Adherence to established standards and procedures.
  • Champions the Training and Development of a skilled, dedicated and motivated Housekeeping Team, cultivating a culture of continuous improvement and seamless teamwork to accomplish departmental and organisational objectives.
  • Elevates Guest Satisfaction by consistently delivering impeccably clean, stylishly presented rooms and public areas, adhering to the ‘FIVE-Star’ Standards at all times.
  • Conducts Meticulous Inspections of guest rooms, public spaces, and behind-the-scenes areas not just to meet but to exceed Forbes Standards, ensuring every corner of our hotel Exudes flawless Luxury and Sophistication.
  • Manages and Regulates the Inventory of linens, cleaning supplies, and bespoke amenities.
  • Collaborates effectively with the Procurement Department to ensure optimal stock levels and maintain the premium quality synonymous with FIVE’s luxurious offerings.
  • Forges Collaborative Relationships with the Maintenance Department to ensure swift resolution of any issues impacting Housekeeping operations.
  • Upholds the Overall Aesthetic and Functional Integrity of the property through timely attention to maintenance concerns.
  • Plays an integral role in Formulating and Monitoring the Housekeeping Budget, emphasising efficient resource utilisation without compromising on the delivery of unparalleled service excellence.
  • Enforces stringent health, safety, and hygiene standards throughout the property, implementing and ensuring Compliance with Policies and Procedures that create a safe and ‘FIVE-Styled’ Environment for both Guests and the FIVE Tribe members.
  • Exemplifies FIVE’s Commitment to Next-Level Perfection by consistently adhering to top-notch Grooming and Dress Code standards, presenting a Professional and Polished Appearance.

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here:

    Department Name




    Work Experience

    1 - 3 years




    Dubayy (Dubai)


    United Arab Emirates

    Zip/Postal Code


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