Housekeeping Room Attendant

Hotel Holiday Inn is a contemporary retreat situated in the heart of Jumeirah Village Circle, ideally positioned within close distance to Dubai’s key business districts and major leisure attractions. The hotel features 349 elegantly appointed guestrooms and suites, each thoughtfully designed to offer both comfort and convenience to guests.

Hotel Avalon has a comprehensive suite of facilities including an outdoor swimming pool, the Rayya Wellness Spa, and a state-of-the-art fitness centre, catering to the needs of business and leisure travellers alike. The hotel’s culinary offerings include Urban Eatery, an all-day dining destination, and Risen Café, renowned for its artisanal coffee and freshly baked pastries. Additionally, hotel guests get exclusive access to our Soluna Restaurants and Beach Club, on the Palm Jumeirah.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Holiday Inn.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.

Key Responsibilities

• Attends the morning/evening briefing at the beginning of the shift.
• Collects the section key against signature and room report from the housekeeping office and returns them at the end of the shift.
• Cleans assigned rooms thoroughly, makes the necessary arrangements in the guest rooms and replenishes linen and guest supplies.
• Inspects all facilities, furniture and fixtures and reports any damage to the supervisor for action and follow-up.
• Informs Order Taker / Floor Supervisor of any missing/broken items found in rooms.
• Attends to the guest’s requests and queries courteously and promptly in the course of duty.
• Informs Valet Service to collect guest clothes for laundry, dry cleaning or pressing to maintain guest satisfaction.
• Operates in a safe and environmentally friendly way to protect guests and team health, safety and security as well as protects and conserves the environment.
• Special general cleaning in guest rooms as per housekeeping daily, weekly, and monthly schedule and occupancy level.
• Cleans staircases, corridors, windows, and pantries on the assigned floors as and when requested.
• Cleans and stores all the equipment in proper place and keeps pantries well arranged.
• Pays particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.
• Re-stocks trolley and pantries for the next day.
• Present and active in the training sessions provided by the hotel and department.
• Reports any maintenance issues immediately.
• Assists with preventative maintenance programmes.
• Duties are not limited to rooms only but also could be assigned in the Laundry and public area.
  
  
  

At least 2 years experience as Housekeeping Attendant in 4/5* Hotels.