Housekeeping Supervisor

Accor


Date: 6 hours ago
City: Dubai
Contract type: Full time
Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

  • Manage daily assignments and monthly inventories for room attendants, including linen, cleaning, and guest supplies.
  • Ensure complete shift handovers, timely reporting of discrepancies, and attendance at required briefings.
  • Control usage and prevent misuse of guest amenities, cleaning chemicals, equipment, and linen.
  • Maintain high standards of cleanliness and organization throughout the housekeeping department.

Qualifications

  • Good eye for details.
  • Working knowledge of housekeeping and hotel services, policies and operations.
  • Demonstrated supervisory experience and skills.
  • Good communication skills.
  • Degree in hospitality management preferred.
  • Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role.
  • Proficiency in property management systems (PMS) and Microsoft Office Suite.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent customer service skills and ability to handle guest complaints effectively.
  • Knowledge of cleaning chemicals, proper handling, and safety procedures.
  • Experience with inventory management and budgeting for housekeeping supplies.
  • Demonstrated ability to train and mentor housekeeping staff.

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