HR Manager

Reach British School Human Resources Manager

Purpose of the Role

The HR Manager provides professional organised HR services to all employees from recruitment to exit, ensuring their needs are met alongside those of the relevant regulatory bodies. This role covers the various activities of Human Resources in the school. They are the first point of contact for employees during recruitment and onboarding. The HR Manager is responsible for the wellbeing of all employees in the school and enhances human resources by planning, directing, implementing and evaluating employee relations, policies and practices. They serve as a link between employees and management. The role also requires playing an active part in promoting a positive culture of employee engagement, and school connectedness for all employees to support the school’s aim of being the School and Employer of Choice.

Reporting to: School Principal and Regional HR Director

Duration: Permanent

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key responsibilities

HR Operations

• Implement a consistent human resources strategy with direction from ISP Regional Office across the school with accountability for talent acquisition & retention, staffing, employment and exit processing, compensation, health and welfare benefits, training and development, records management, safeguarding, succession planning, employee relations and retention, regional regulations, ISP compliance and local labour relations
• Manage human resources operations in school by supporting the recruiting, selecting, orienting, training, coaching, counselling, and disciplining of staff and planning, monitoring, appraising, and reviewing employee performance
• Provide information and reports on data such as staff turnover, references, cost per hire, training hours per person, etc
• Comply with regional and local legal requirements by enforcing adherence to requirements and advising on required actions including areas such as teacher licensing
• Manage systems for staff attendance and absence (including tracking leaves) recording and work alongside the finance manager to produce the monthly payroll
  
  

Talent acquisition and on boarding

• Lead the recruitment process from identifying vacancies, reviewing staffing structure, placing job ads, ensuring budgets are available, creating job descriptions, scheduling interviews, screening candidates, creating job offers and contracts
• Ensuring a full-on boarding process has been followed, including uploading documents to the HR/ISP & ADEK systems
• Advertising vacant positions
• Screening and forwarding the suitable candidate to the Principal / Requestor
• Follow up to receive reference checks and Police Clearance / Criminal Background Checks
• Extending offers
• Coordinating with the candidate for submission of the required documents
• Seeking ADEK approval
• Submitting documents to PRO team for Ministry of Labor / Immigration approval
• Coordinating between the PRO and candidate to secure employment approval by the UAE ministry (Signing of the offers, contracts, medicals and emirates ID)
• Managing the PRO with reference to new employee approvals and labor contract renewals
  
  

Compensation & Benefits

• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefits; awarding benefit contracts
  
  

Payroll

• Reconcile employee annual leave taken with payroll
• Monitor any salary deductions from payroll
• Reconcile any stipends being paid to staff
• Ensure new employees have bank accounts for salary transfers
• Prepare payroll sheet for salary processes and approval
  
  

Organizational development

• Improve organisational effectiveness through the development and deployment of solutions to improve productivity and drive a performance culture
• Consult with ISP-ME team and school leadership teams on change management opportunities – provide guidance on resources, processes and tools
• Serve as partner to provide advice on organisational design issues
  
  

Talent development/education

• Ensure performance management opportunities are in place for all staff to enhance their ability to achieve goals and capability to assume increased levels of responsibility
• Manage employee training programmes, particularly for non-class-based staff and budgets including identification of internal/external training opportunities, coaching and mentoring program development
• Work in partnership with key stakeholders within the ISP-ME team and school leadership teams, including other school HR managers, to implement a combination of core learning and development activities targeted at various levels of the organisation and aligned to business and individual needs
• Coordinating training requirements with the Principal
• Tracking and recording training certificates of the employees
• Managing school funded external training for employees and stated parameters
• Liaising with Heads for Professional Development for employees
• Coordinating internal and external training workshops
  
  

Miscellaneous Tasks

• Provide Principal with all information required during ADEK and compliance visits
• Support Finance team for HR financial related information
• Assist Principal with the planning, directing and coordinating of administrative functions of the school
• Updating organization chart
• Updating HR Handbook
• Assisting Principal in updating any policies and procedures as required
• Report to Principal for any health and safety issues with staff
  
  

Health And Safety

• Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities
• Assist in implementing all policies and rules governing student life and conduct
• Ensure that, all the necessary health and safety rules and procedures are being followed
• Maintain an awareness of all the health and safety measures to be taken when in school
  
  

Position Requirements

Education: Bachelor’s degree or equivalent, and HR Certifications such as CIPD or SHRM

Experience: Minimum four years’ experience in Human Resources

Language Skills: English is mandatory, Arabic is an advantage

Competencies

Skills, Qualifications and Experience

• Excellent communication and people skills at all levels
• Ability to coordinate and collate data
• Health and Safety Awareness
• Self-motivation and ability to take initiative
• Demonstrate an understanding of & commitment to our best practice model
• Good knowledge and information of school operations
• Ability to establish and maintain effective working relationships with employees
• Presentation skills with the ability to present information in a concise and professional manner
• Organization skills: well organized and able to prioritize tasks and workload
• Customer service
• Critical thinking
• Ability to negotiate, persuade and motivate others
• Willing attitude to be a part of the school team
  
  

Attributes

• Empathetic listener and patient
• Integrity and confidentiality
• Internationally minded
• Emotional intelligence
• Intercultural awareness, creative
• Flexible and a can-do attitude
  
  

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.

Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.