HR Service Coordinator (12 months contract)

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to HR Service Manager, the HR Service Coordinator will be responsible for providing basic HR operational support and ensure tasks are completed with good quality and accuracy. Ensure confidentiality of employee data is maintained.

This role is a fixed term contract for 12 months.

Job Accountabilities

As HR Service Coordinator, your role will involve:

• Collaborate closely with HR teams, managers, and employees to effectively handle HR operational tasks.
• Support employee onboarding and offboarding processes, administering benefits, managing leave request & payroll transactions, and maintaining HR databases and records.
• Follow established guidelines, policies, and procedures, paying meticulous attention to detail in data entry and documentation.
• Regular quality checks and audits help identify any errors or inconsistencies, allowing for prompt corrective actions.
• Maintains employee data accurately in the local HRMS and acts as Data Champion for information held in SAP.
• Access and maintain various Human Resources systems (HRMS, SAP, Performance Management tool) to process data and analyze this to facilitate decision making.
• Develops statistical summaries and special reports to further analyze straightforward issues.
• Provide general clerical Human Resources services to internal customer groups and support staff in the processing of transactions and support the achievement of customer service standards.
  
  

Job Qualifications

To be successful in this role, you will need:

• Bachelor’s in business administration or relevant field
• Additional certifications in Human Resource Management i.e.: CIPD will be an advantage
• 2 or more years of experience in HRIS is critical
• Must have an SAP experience
• Exposure to other HRMS like SuccessFactors/ Workday/ Oracle is advantageous
• Proficient in using MS Office (MS Excel and MS Powerpoint, in particular)
• Knowledge of human resources processes and best practices
• Ability to handle data with confidentiality
• Strong English communications
• Good organizational, time management and interpersonal skills
• Strong attention to detail
• Ability to work in a team and independently
  
  

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): AE - Dubai
• Remote working: No
• Schedule: Full Time
• Recruiter name: Leigh Jeremy Jaye Santander
• Hiring Manager: Misha Rattan
• Closing Date: