Human Resources Coordinator (Psychology)

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Human Resource Coordinator and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.

As an HR Coordinator, a particular focus of this role will be to help drive the design and development of the Organisational Psychology team's new solutions. This will involve coordinating project activities and ensuring team members stay on track with clear reporting and status updates.

To provide and deliver comprehensive administration support at every touchpoint in the employee's lifecycle.

In This Role You Will

General accountabilities-

• Responsible for day-to-day people experience operation.
• Deliver a consistently high-level quality customer service and communication to internal and external customers/stakeholders. Liaise with relevant stakeholders to meet defined work goals.
• Execute all HR- assigned activities in a timely manner in compliance with the latest policies and processes, standard operating procedures, and instructions. Ensure confidentiality is maintained at all times.
• Familiarization with the HR systems and data landscape at a level appropriate / required to perform processes and complete tasks with quality and accuracy.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, and cost reduction in various touchpoints in the employee's lifecycle to improve the quality of the people's experience.
• Maintenance of accurate reporting on HR activities and ad-hoc reporting whenever required.
  
  

Specific accountabilities

Join and welcome to our world ( Recruitment & Onboarding)

• Provide administrative support to the talent acquisition team on recruitment-related items such as:- screening applicants, coordinating interviews, creating and managing job requisitions, and supporting with the creation of offers in the system.
• Administer and score profiles of all types of psychometric tests in accordance with testing standards and procedures, keeping always in mind the correctness and accuracy of score and profiles generated.
• Delivers customized onboarding process and orientation that facilitate a positive candidate experience.
  
  

Specific accountabilities

(In our world)

• Process all transactional activities of the employee life cycle within the Service Level Agreements.
• Provide high-quality, consistent HR guidance, support, and resolution to managers and employees with a focus on people experience.
• Investigate, acquire and check all relevant documents to process any transactions. (Specific to Talent Identification)
• Coordinate and allocate appointments in liaison with the Talent Identification team while ensuring efficient scheduling, follow-up of testing, arranging feedback sessions and informing concerned parties accordingly (i.e. applicants, recruitment and line manager department).
• Collaborate seamlessly with other teams/administrative teams and proactively ensure efficient delivery of services.
  
  

Specific accountabilities

Saying Farewell (Offboarding)

• Deliver customized offboarding process and briefing to leavers, enhancing the leaving experience of employees.
• Due diligence of all the required financial/non-financial aspects of the process to ensure smooth transactions.
• Conduct exit interviews with the leavers and gather feedback from the exit survey and interviews.
  
  

Qualification

To be considered for this role, you must meet the below requirements:

• 4+ years of experience in Human resources covering recruitment, shared services, onboarding, offboarding.
  
  

Knowledge/skills

You'll have an edge if you have:

• Comprehensive knowledge in HR administrative procedures, interviewing techniques and experience in handling recruitment projects, joining formalities, offboarding or in a shared services environment covering all aspects of employee lifecycle.
• PC literate and proficient in MS Office package
• Strong quality orientation and organization skills.
• Excellent English communication skills (written and verbal), Arabic language is an advantage.
  
  

Other Languages Besides English

• Arabic
• Hindi/Urdu
  
  

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.