ICT Pre-Sales Engineer

Job Description

The ICT Pre‑Sales Engineer acts as the technical lead during the sales cycle, translating complex customer requirements into well‑architected, competitive solutions that span servers, storage, networking, cloud, and cybersecurity. You will partner closely with account managers, vendors, and delivery teams to secure new business and ensure a seamless transition from proposal to implementation.

Area

Core Activities

Client Engagement

• Lead technical discovery sessions to analyse current environments and identify business and technical pain points.
• Present solution proposals, demos, and proof‑of‑concepts to both technical and executive stakeholders.
  
  

Solution Architecture

• Design end‑to‑end ICT architectures covering compute, storage, networking, and security layers.
• Produce high‑quality diagrams, statements of work, and bills of materials in accordance with best practices and vendor guidelines.
  
  

Tender & RFP Management

• Review tender documents, map compliance requirements, and craft detailed technical responses.
• Accurately size, price, and optimise configurations in collaboration with OEM and distribution partners.
  
  

Technical Governance

• Ensure proposed solutions adhere to frameworks such as ISO 27001, NIST, and relevant regional regulations.
• Provide post‑award technical hand‑over to project and support teams, remaining available for design clarifications.
  
  

Continuous Improvement

• Track emerging technologies (e.g., SASE, Zero Trust, AI‑enabled security) and advise internal teams on portfolio enhancements.
• Maintain up‑to‑date certification status and contribute to internal knowledge sharing.
  
  

Requirements

• Experience: 4–6 years in pre‑sales, solutions engineering, or systems architecture, covering servers, storage, networking, and cybersecurity.
• Vendor Ecosystems: Hands‑on proficiency with at least two Tier‑1 vendors (e.g., Dell EMC, HPE, Cisco, Fortinet, Palo Alto, VMware).
• Technical Depth: Strong grounding in TCP/IP, VLANs, routing, virtualization, high‑availability, backup/DR, and security best practices.
• Certifications: One or more of the following (or equivalent) is highly desirable—CCNP/CCIE, NSE 4‑7, PCNSE, VCP, CISSP.
• RFP Exposure: Demonstrated success contributing to and winning enterprise or government tenders in the GCC.
• Communication: Excellent written and verbal English; Arabic an advantage.
  
  

Key Competencies

• Analytical mindset with the ability to translate business outcomes into technical designs.
• Confident presenter capable of engaging C‑level executives and technical teams alike.
• Collaborative approach, balancing sales objectives with delivery feasibility.
• Strong organisational skills to manage multiple concurrent opportunities under tight deadlines.
  
  

Benefits

• Competitive, tax‑free salary with Insurance for Family, Annual Vacation as per UAE labor Law.
• Comprehensive professional development, including vendor‑sponsored certifications.
• Exposure to large‑scale, mission‑critical projects across the region.
• Supportive, growth‑oriented culture that values innovation and integrity.
  
  

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