In-store Success Executive (In-store Retention Executive)

Department: Business Development - Instore

Location: UAE

Description

About us:

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.

About the role:

This is an entry-level/junior role. Candidates with 1-2 years of relevant experience are encouraged to apply.

The UAE In-store success team at Tabby manages the performance of Tabby’s +30k in-store partners, ensuring existing partners are performing up to their maximum potential as well as adding new partners to the network.

The candidate we are hiring will be focusing on ensuring that our current network of merchants is performing well and will be implementing current and new strategies to ensure a healthy sustainable growth for the merchants. This role will be an operations role within the team.



Key Responsibilities

• Visiting our current network of merchants to ensure the in-store strategy is successfully implemented
• Reporting the visits to ensure all relevant stakeholders have full visibility over the current state of in-store merchants
• Training new and existing merchant partners to ensure they have the full knowledge prior to selling with Tabby
• Align between teams to ensure all needed actions are taken
  
  
  

Skills, Knowledge & Expertise

• 1–2 years of experience in retail, in-store brand activations, in-store staff training, or customer-facing roles
  
  

• Experience visiting or supporting multiple store locations or working with merchants/partners on the ground
  
  

• Strong communication skills in Arabic and English
  
  

• Valid UAE driving license and personal car
  
  

• Comfortable using data tools and dashboards to track performance
  
  

• A proactive, people-first mindset — you love being on the move and solving problems in real time.

Note: Preference will be given to candidates based in Sharjah and Dubai as they are expected to visit stores based on these locations.




Job Benefits

• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance.
• Fuel reimbursement