Income Audit Supervisor

OVERVIEW/BASIC FUNCTION:

The Income Auditor is responsible for the accuracy of the daily revenue and ensuring revenue settlements (cash, credit card or accounts receivable) are balanced daily. A daily “flash” report of the hotel’s performance is prepared. The required detail for the Income and Cash journal is maintained. The Income Journal and Cash Journals are created and posted daily.

RESPONSIBILITIES:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

• Ensure that standards are maintained at a superior level on a daily basis.

• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.

• Set-up and organize workstation with designated supplies, forms and resource materials; maintain cleanliness at all times.

• Answer telephone with three rings, using correct salutations and telephone etiquette.

• Ensures the work of the audit has been correctly performed.

• Ensures detail ledgers (City / Guest Ledger) are in balance with control totals & G/L. 

• Responsible for Prepares and distributing Daily Revenue reports to Departmental Managers.

• Responsible for prepares and distribute reports required by corporate office & Owner’s timely basis.

• Audit coding and classification of revenue and expense items to ensure adherence to company policy and Uniform System of Accounts.

• Ensure Municipality Fees, Tourism Fees, Room Night Charges, & VAT are reconcile on monthly basis and paid timely basis.

• Review administrative calls to identify abuses. 

• Reviews room charges versus posted rates, identifies and investigates anomalies.

• Prepare accruals for miscellaneous cost of sales at month-end.

• Reviews and analyzes all adjustments to revenue, rebates to guest, paid out and miscellaneous charges, identifies and investigates anomalies.

• Print designated reports and distribute as required by Controller.

• Reviews & Audit associate incentives for each month.

• Submit accrual spreadsheets for gratuity and tips at month-end.

• Audit & Post General Cashier report on daily basis.

• Reconciles Income related Balance sheet account i.e. Guest/ City Ledger, Advance Deposits, Al Third Party Concessionaire, Deferred Income, Ext.. 

• Perform month-end-closing procedures as required by Director of Finance/Assistant Director of Finance.

• All other duties as required.

QUALIFICATIONS:

• Experience:                         Minimum two years’ related accounting experience.

• Education:                          High school diploma.

• General Skills:                       Must be able to perform job functions with attention to detail, speed and accuracy; 

prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

• Technical Skills:                   Ability to input and access information into all accounting systems; ability to maintain 

concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with associate; ability to maintain confidentiality of Accounting information; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time; ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team; ability to perform multiple tasks at one time.

• Language:                            Required to speak, read and write English, with fluency in other languages preferred.

• Physical Requirements:          Must be able to exert physical effort, endure various physical movements throughout 

the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

• Licenses & Certifications:     None required.