Information Specialist - Dynamics 365 Technical (D365 CE & Power Platform)

We are actively seeking a highly skilled and experienced Information Specialist - Dynamics 365 Technical to join our team and contribute to a critical project for one of our esteemed clients. This role requires extensive hands-on expertise in Microsoft Dynamics 365 Customer Engagement (CE) modules and the comprehensive Microsoft Power Platform.

If you are a driven technical professional with a proven track record of designing, developing, and implementing enterprise-grade solutions, customizations, and integrations within the D365 and Power Platform ecosystem, we encourage you to apply.

Key Responsibilities

As a key technical contributor for our client, you will:

• Technical Design & Development: Lead the technical design and development of robust solutions across Dynamics 365 CE (Sales, Marketing, and Customer Service modules).
• Power Apps Development: Build and customize both model-driven and canvas Power Apps to meet client requirements.
• Power Pages Management: Develop and manage Power Pages (formerly Power Apps Portals), ensuring secure and effective external interactions.
• Workflow Automation: Design and implement efficient workflows using Power Automate (Cloud Flows, Business Process Flows).
• Power Platform Administration: Manage environments, solutions, and security roles effectively via the Power Platform Admin Center.
• D365 CE Extension: Customize and extend Dynamics 365 CE functionalities utilizing JavaScript, Plugins (C#), Custom Workflows, and Web Resources.
• System Integration: Integrate Dynamics 365 with various other systems leveraging Power Automate, Dataverse, and REST APIs.
• Solution Lifecycle Participation: Actively participate in requirement analysis, solution architecture definition, and comprehensive technical documentation.
• Collaborative Partnership: Work closely with functional consultants, business analysts, and end-users to accurately translate complex business requirements into scalable and high-performance technical solutions.
• DevOps & ALM Adherence: Strictly adhere to Application Lifecycle Management (ALM) best practices, utilizing Azure DevOps for seamless deployments and robust version control.
  
  

Required Skills & Experience

• Minimum 7+ years of dedicated experience in implementing Microsoft Dynamics 365 CE solutions.
• Strong Technical Expertise in:
• Dynamics 365 Sales, Marketing, and Customer Service modules.
• Power Apps (Canvas & Model-driven applications).
• Power Automate – demonstrated ability to design and implement complex workflows and process automations.
• Power Pages – proficiency in customization, integrations, and security configurations.
• Power Platform Administration – experience managing environments, Data Loss Prevention (DLP) policies, and permissions.
  
  

Proficiency In Programming & Data

• C# for plugin and custom workflow development.
• JavaScript for front-end customizations within Dynamics 365.
• Dataverse schema and data modeling.
  
  

Integration & DevOps Knowledge

• Familiarity with Azure services, custom connectors, and various integration patterns.
• Proven experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines and solution management using Azure DevOps.
  
  

Problem-Solving Skills: Excellent problem-solving, debugging, and analytical capabilities.

Preferred Qualifications

• Microsoft Certifications are highly valued, including:
• PL-600 (Power Platform Solution Architect)
• PL-400 (Power Platform Developer)
• MB-210 (Dynamics 365 Sales)
• MB-220 (Dynamics 365 Marketing)
• MB-230 (Dynamics 365 Customer Service)
• Experience working effectively within Agile/Scrum delivery environments.
• Exceptional communication and interpersonal skills to collaborate seamlessly with cross-functional teams and various business stakeholders.