Information Systems Specialist

Department

Information Technology Center

Main Responsibilitie

s
1-Managing and Supporting Banner System

• :Providing functional support to Banner system users (academics, administrators, and students
• ).Configuring the general setup and end-of-term processes based on the needs of various department
• s.Enhancing system performance by offering developmental solutions for sub-systems and Banner module
• s.Working on implementing new features and capabilities in the Banner system, Argos system, and other academic system
• s.Managing Banner users' permission
• s.Offering periodic training sessions for faculty, students, and administrators on Banner systems and update
• s.Providing reports to the direct supervisor and management regarding service performance and recommendations for improvement

s.
2-Managing and developing reports by using Argos – Evisions reporting to

• ol Professional expertise as Argos Data Block Designer and Report Writ
• er.Designing and developing reports on the Argos system based on business requiremen
• ts.Enhancing work processes by creating reports on the Argos system using advanced Argos features (OLAP Data Cube & Chart
• s).In-depth understanding of the Argos AP

Is.
3-Writing Database Queries Using Oracle

• SQL Writing PL/SQL and SQL queries for data analysis and extract

ion.
4-Maintenance and Develop

• ment:Performing regular system updates to ensure compliance with latest system stand
• ards.Identifying system weaknesses, working on improvements, and providing related reports and recommendat
• ions.Managing and monitoring other university systems under the Information Systems depart
• ment.Designing and preparing operational and developmental plans for technical sys
• tems.Conducting tests on software applications to enhance and improve their functionali
• ties.Reviewing technical support contracts within the scope of work and making recommendations accordi
• ngly.Contributing to the preparation of the IT Center’s budget, specifically for systems within the scope of

w

ork.5-User sup

• port Offering periodic training sessions for faculty, students, and administrators on Banner systems, updates, and related sys
• tems.Preparing user guides related to Banner, Argos, and other related sys
• tems.Providing support and assistance in resolving daily issues related to the Banner system, Argos system, and other related sys

tems.
Other Responsibi

lities
Any other tasks assigned by the direct supervisor that fall within the scope

of work
Required Qualifications and Ex

perience
1.Academic Qualif

ications:
Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a rela

ted field.
2.

• Experience:At least 3-5 years of experience as functional Banner and Argos report writer and repor
• t designer.Good experience in Oracle SQL
• and PL/SQL.Good experience in data analysis and report d

evelopment.
3. Techn

• ical Skills:Advanced knowledge of Database Management Syst
• ems (RDBMS).Ability to write complex SQL and PL/SQL queries and a
• nalyze data.In-depth understanding of the architecture and performance of

ERP systems.
4.

• Soft Skills:Analytical thinking and technical pro
• blem solving.Ability to work collaboratively and communicate with dif
• ferent teams.Time management and ability to work u

n

der pressure

• 5. Lan
• guages