Information Systems Specialist

Al Qasimia University


Date: 3 weeks ago
City: Sharjah
Contract type: Full time

Job Summary

Providing advanced technical and functional support and consultation for systems such as Ellucian Banner and the Argos Evisions reporting tool, As well as other related systems. Additionally, designing, developing, and implementing solutions using Oracle SQL and PL/SQL to ensure efficiency and smooth operations

Main Responsibilities


1- Managing and Supporting Ellucian Banner System :

  • Providing functional support to Banner system users (academics, administrators, and students).
  • Configuring the general setup and end-of-term processes based on the needs of various departments.
  • Enhancing system performance by offering developmental solutions for sub-systems and Banner modules.
  • Working on implementing new features and capabilities in the Banner system, Argos system, and other academic systems.
  • Managing Banner users' permissions.
  • Offering periodic training sessions for faculty, students, and administrators on Banner systems and updates.
  • Providing reports to the direct supervisor and management regarding service performance and recommendations for improvements.


2- Managing and developing reports by using Argos – Evisions reporting tool :


  • Professional expertise as Argos Data Block Designer and Report Writer.
  • Designing and developing reports on the Argos system based on business requirements.
  • Enhancing work processes by creating reports on the Argos system using advanced Argos features (OLAP Data Cube & Charts).
  • In-depth understanding of the Argos APIs.


3- Writing Database Queries Using Oracle SQL :


  • Writing PL/SQL and SQL queries for data analysis and extraction.


4- Maintenance and Development :


  • Performing regular system updates to ensure compliance with latest system standards.
  • Identifying system weaknesses, working on improvements, and providing related reports and recommendations.
  • Managing and monitoring other university systems under the Information Systems department.
  • Designing and preparing operational and developmental plans for technical systems.
  • Conducting tests on software applications to enhance and improve their functionalities.
  • Reviewing technical support contracts within the scope of work and making recommendations accordingly.
  • Contributing to the preparation of the IT Center’s budget, specifically for systems within the scope of work.

5- User support :


  • Offering periodic training sessions for faculty, students, and administrators on Banner systems, updates, and related systems.
  • Preparing user guides related to Banner, Argos, and other related systems.
  • Providing support and assistance in resolving daily issues related to the Banner system, Argos system, and other related systems.


Required Qualifications and Experience


1. Academic Qualifications :


Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.


2. Experience :


  • At least 3-5 years of experience as functional Banner and Argos report writer and report designer.
  • Good experience in Oracle SQL and PL/SQL.
  • Good experience in data analysis and report development.


3. Technical Skills :


  • Advanced knowledge of Database Management Systems (RDBMS).
  • Ability to write complex SQL and PL/SQL queries and analyze data.
  • In-depth understanding of the architecture and performance of ERP systems.


4. Soft Skills :


  • Analytical thinking and technical problem solving.
  • Ability to work collaboratively and communicate with different teams.
  • Time management and ability to work under pressure

5. Languages :


  • Arabic (reading,writing and speaking)
  • English

6. Other Responsibilities :


  • Any other tasks assigned by the direct supervisor that fall within the scope of work.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Travel Consultant

DataAnnotation, Sharjah
8 hours ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Arabic and English with chatbots in order to measure their progress, as well...

Patient Family Experience Officer

SSBZHospital, Sharjah
2 days ago
OverviewFacility Overview:Sheikh Sultan bin Zayed Hospital (SSBZH) is a state-of-the-art healthcare facility in the Northern Emirates run in partnership with M42. This unique collaboration between the civilian and military sectors is an example of a shared commitment to delivering world-class medical care. With access to cutting-edge technologies and the expertise of M42’s renowned network — such as Imperial College London's...

Personal Butler (Private)

Al Fattan Properties, Sharjah
6 days ago
The ideal candidate will have outstanding customer service skills with service at the heart of their actions along with having excellent timekeeping, and work prioritization skills. The focus of the role is to provide a white-glove service to customers by serving exquisite food, drink, and other consumables at events and in their rooms.ResponsibilitiesBe the point to of contact for the...