Information Technology Specialist

Wolfi's


Date: 9 hours ago
City: Dubai
Contract type: Full time

Role Overview


The IT Specialist will lead the IT operations, driving improvements in our technological infrastructure while providing hands-on support and guidance across multiple business units. This role will also manage our use of Zoho applications and ensure the security and stability of our systems.

 

Responsibilities:

  • Manage and lead the internal IT team, ensuring smooth operation of technical functions.
  • Maintain, optimize, and upgrade company-wide IT systems, including servers, networks, and security protocols.
  • Provide hands-on support and quick resolution of technical issues for all departments.
  • Oversee the implementation and maintenance of Zoho applications, ensuring their optimal use across all teams.
  • Maintain cybersecurity tools.
  • Coordinate with external vendors for IT-related hardware, software, and services, ensuring cost-effective and efficient procurement.
  • Provide technical training and support to staff, improving their IT knowledge and usage efficiency.
  • Stay updated with industry trends and emerging technologies, recommending and implementing solutions to enhance operational efficiency.


Requirements for the Role:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field is advantageous.
  • Minimum of 5+ years of experience in an IT specialist/lead role.
  • Proven experience managing IT systems, networks, and hardware in a business environment.
  • Hands-on experience with Zoho applications and their use cases.
  • Strong understanding of cloud technologies.
  • Excellent problem-solving skills with the ability to address multiple IT challenges in a fast-paced setting.
  • Leadership and team management skills, with the ability to communicate technical concepts to non-technical staff.
  • Experience in vendor management and coordination with external IT service providers.

                             

Perks and Benefits

  • Dynamic and supportive work environment.
  • Healthcare benefits.
  • Opportunities for career development and professional growth.
  • Employee discount on store merchandise.

 

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