Infrastructure Support - #58100

Virtusa


Date: 1 week ago
City: Dubai
Contract type: Full time
About Virtusa

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.

Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers

(https://www.youtube.com/watch?v=JrDNtTLKkPc; & https://www.youtube.com/watch?v=MhzhZt1GJvM)

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Role: Associate Engineer

Skill: L1 Support

  • The primary responsibility of L1 support is to handle basic queries and resolve straightforward issues.
  • These could include password resets, software installations, and general troubleshooting.
  • L1 support is the frontline, offering a quick and accessible solution for common IT-related problems.
  • Providing basic troubleshooting and guidance to customers in resolving their issues. Answering FAQs related to products or services, features, account setup, billing inquiries, or general usage questions.
  • Logging customer interactions and creating support tickets for tracking purposes.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Demand & Supply Planner

Sephora, Dubai
9 hours ago
OUR Manifesto Our Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to...

Design Engineer

PRIME IMMIGRATION LTD, Dubai
16 hours ago
call and whatsapp +91 95997 42279Job DescriptionWe're looking for an experienced Tool and Die Maker who is ready for a brand new challenge.You'll be helping to build a new facility for a large international company from the ground up.RoleDesign Development ManagerIndustry TypeAutomobileFunctional AreaproductionEmployment TypeFull Time, PermanentRole CategoryEngineering ManufacturingEducationUG : Graduation Not Required, Any GraduatePG : Post Graduation Not Required, Any...

Sales Executive- Air Freight

Emirates Logistics L.L.C, Dubai
17 hours ago
Apply for Sales Executive- Air Freight jobs nowCompany:Emirates Logistics LLCBenefitsMedical Insurance, TicketMinimum work experienceMid LevelMinimum Education LevelBachelors DegreeSkillsMinimum 2+ years of experience in Air Freight Industry in UAEHave good Client relations in UAEExcellent knowledge and awareness of Airline line business and agent network development.Self-motivated and Target oriented.Creative and Proactive in approachComputer Literate – well versed with MS-Word, Excel, Power PointExcellent...