Inside Channel Manager, North Afrika

Are you ready to accelerate your sales career in channel sales? This is your chance to redefine what success means in channel management.
As an Inside Channel Manager, your mission is crystal clear: You will be focusing on empowering resellers and navigating deals across our entire product portfolio! You will oversee our channel partner portfolio, managing active partners and strategically adjusting the less active ones as necessary.


Join the Levant & North Africa team with high aspirations.

Joining Milestone means becoming part of a rapidly growing company with a unique People-First Culture. As part of the Levant & North Africa sales team, you will work with colleagues who are focused on ensuring the success of our sales channel. The team promotes a culture where members share ideas, provide feedback, and recognize each other's achievements.

Milestone ensures excellent working conditions for your success, personal development, and skill growth. You receive tailored on-the-job training courses, providing a solid foundation and equipping you with essential skills and knowledge to excel.

Your workplace is our UAE office, located in Dubai.
You will be reporting to the Sales Manager for Levant & North Africa.


Your primary responsibility will be:

• Focusing on smaller resellers and deals across our full product portfolio in your region
• Responsible for a portfolio of channel partners in the Levant & North Africa region
• Evaluate channel partner program eligibility to approve or decline new resellers applications
• Inspire channel business managers, identify opportunities, assess target customers, and allocate resources effectively to achieve our strategic and sales goals
• Perform partner account planning, prioritize accounts, and conduct quarterly business reviews for selected partners
• Be the driving force behind lead generation, nurturing, and qualification for our channel partners
• Provide support to our distributor partners and our colleagues in Denmark who oversee order management from our resellers
• Strong organizational skills are demonstrated, ensuring efficient management of daily operations
• Shows creativity and solution-oriented thinking, using feedback for growth.
  

What you’ll do on a day-to-day basis:

• You act as primary inside contact for partners in our region
• You daily call, advise and have commercial discussions with your customers in the Levant & North Africa region
• You prepare and follow up on quotations
• You make appointments for customer meetings via teams or in-person
• You assist with sales and marketing activities
• You know how to involve the right people internally and externally
• You carry out your work efficiently and effectively
• You arrange the administrative handling of our quotations in Salesforce CRM
• You provide basic sales training and demonstrations to our partners
• You follow up on sales qualified leads with channel partners
• You build and maintain fluid relations with potential and existing customers, resellers, integrators and technology partners
• You strategize, lobby and drive attendance at trade shows, seminars, Milestone Trainings, Webinars and other promotional sales activities
• You effectively communicate knowledge on Milestone to partners, distributors & end users through incoming/outbound calls and onsite & virtual sales meetings
• You proactively work with partners to develop strong partnership with Milestone Systems and assist with partner growth

The job requires travelling or meeting customers across the region.
Sometimes travelling abroad to Milestone offices and industry events is required.


What we imagine the ideal candidate profile to look like:

• Bachelor’s degree in business or technical related area
• 2-3+ years in a sales position or technical sales solutions, preferably in Video Security
• Experience in managing your customer portfolio
• Ability to make decisions independently with exemplary communication skills and a hunter mentality
• Fluent in Microsoft Office applications and Salesforce CRM
• Ability to effectively motivate in time sensitive and competitive environment
• Willingness to travel, work independently and closely monitor own goals
• Preferable technical skills to include understanding of networking/video infrastructure
• Fluent in Arabic, French and English, both written and verbal

Apply

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Are you excited about this opportunity then we encourage you to apply as soon as possible. We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.