Insurance Agent - VAS C2C

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As an Insurance Agent, you will be responsible for promoting and closing car insurance policies for C2C car buyers and sellers on Dubizzle. Your main role is to consult with potential customers over the phone, assess their insurance needs, and provide tailored car insurance solutions through our network of insurance providers. You will play a crucial role in driving the adoption of insurance products, contributing to our value-added services growth strategy.

In this role, you will:

• Handle inbound and outbound calls to pitch auto insurance options to C2C car buyers and sellers
• Understand customer needs, assess eligibility, and recommend suitable insurance packages
• Own the full telesales cycle from prospecting to closing
• Present customized insurance solutions clearly over calls, WhatsApp, and email
• Cross-sell other value-added services such as car inspection, warranty, and finance where applicable
• Build rapport with customers and act as a trusted advisor throughout their insurance journey
• Manage objections effectively and ensure timely follow-ups for deal closure
• Coordinate with internal teams and insurance partners to ensure a smooth and efficient onboarding experience
• Maintain detailed and accurate CRM records of calls, quotations, applications, and closed deals
• Share daily performance updates with your team lead
• Consistently meet and exceed monthly insurance sales targets
• Stay updated on insurance policy changes, provider offerings, and market trends in the UAE
• Provide insights to improve scripts, insurance packages, and customer engagement strategies

• Bachelor's Degree in Finance or Business (preferred)

• Minimum 2 years of experience in auto loan sales, banking, or auto finance — preferably via telesales
• Prior experience in high-volume inside sales or call centre environments
• Experience in using CRM Software/Apps
• Familiarity with the UAE automotive market and bank finance processes
• Understanding of value-added services like insurance, warranty, and registration support
• Excellent written and verbal communication skills;
• Strong negotiation and closing skills;
• Ability to multitask, prioritise, and manage pipeline and time effectively & efficiently
• Target-oriented and strong closer;
• Team player;
• Confident under pressure with aggressive follow-up and time management;
• Strong customer service attitude, work ethic, and a drive for success
• Have a passion for helping others

• A fast paced, high performing team
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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