IT Assistant
Accor
Date: 19 hours ago
City: Dubai
Contract type: Full time
Job Description
IT Operations
IT Operations
- Provide technical support to staff by troubleshooting and resolving IT-related issues.
- Install, configure, and maintain computer hardware and software.
- Assist in managing network systems, including routers, switches, and firewalls.
- Support the setup and management of email accounts and servers.
- Assist in ensuring data backup, security, and privacy compliance.
- Help maintain inventory of IT equipment and software licenses.
- Provide support for hardware repairs and software updates.
- Assist with training users on new technologies and software tools.
- Document IT issues and resolutions for future reference.
- Bachelor's degree in Information Technology or related field, or relevant certifications.
- Familiarity with Windows and Mac operating systems, office software, and hardware components.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Basic knowledge of network protocols, firewalls, and security tools.
- Ability to work under pressure and meet deadlines
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