Junior Accountant - EK Revenue Services, Central Refunds

Emirates


Date: 3 days ago
City: Dubai
Contract type: Full time
Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a [Job Title] and play a key role in driving financial strategy and decision-making for a global business. Experience a fast-paced, multicultural environment where your financial expertise will be central to shaping the future of aviation while making a meaningful impact on a global stage.

As a Junior Accountant, you will generatefinancial entries and invoices, resolve proration, tax and revenue accountingprocessing exceptions, process incentive/ORC, refund payments, reconcilecontrol and clear nominals, audit documents, identify discrepancies, raiseunder collections, updation of Masters (General/Nominals) in Accounting Systemto facilitate seamless processing , accurate and timely accounting/reporting.Respond to disputes in a timely manner. Perform customer account reconciliationand escalate settlement delays.

In This Role, You Will

  • Support internal and external customers by providing required information and answering queries
  • To process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting, conduct reconciliation, fare/refund audits, master updates, reviews and other processing functions as per approved Standards and Procedures.
  • To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effective issue resolution and structured communication.
  • To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments
  • Accurately compute & settle refunds for documents issued by Emirates direct channels and dnata Line Of Businesses and account them in the Finance systems & Global Distribution Systems (GDS) in line with the defined SLA.
  • Ensure compliance to refund policy & rules, Payment Card Industry Data Security Standard (PCI DSS) and local consumer protection laws related to refunds. Maintain accuracy and timelines in refund accounting and reconciliation to reflect the correct balance with minimal exceptions.
  • Liaise and support Head Office & other business teams for refund activities, queries, complaints and claims.

Qualification

To be considered for this role, you must meet the below requirements:

  • Degree or Honours in Finance or Accounts
  • 3+ years of experience in finance or accounts.

You Will Have An Edge If You Have

  • Knowledge and experience in Revenue Accounting functions such as passenger fares, refunds, audit and proration.
  • High level of computer literacy and good knowledge of office automation software like Word, Excel, MS Access and Powerpoint
  • Good analytical and investigative skills
  • Ability to communicate effectively, both orally and in writing, with various stakeholders across the business.
  • Ability to function independently within an established framework
  • Knowledge of fares, ticketing (preferably with IATA qualification Working knowledge of advanced fares and Global Distribution Systems (GDS) would be an added advantage

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Head of Security Operations

AFNOYS, Dubai
16 hours ago
Company OverviewAFNOYS is a cybersecurity-first organization dedicated to enhancing digital resilience for clients through cutting-edge solutions. As a strategic partner of technology leaders like Fortinet, we empower businesses with state-of-the-art defenses against evolving cyber threats.Position OverviewWe’re looking for an experienced Head of Security Operations to lead and grow our Security Operations Center (SOC) in Dubai. This critical leadership role involves...

Senior Product Manager - Compliance

TALENTMATE, Dubai
17 hours ago
DescriptionJob DescriptionRapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work...

Virtual Relationship Officer - Emiratized Role

First Abu Dhabi Bank (FAB), Dubai
18 hours ago
Company DescriptionFAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.Job DescriptionJob Context:FinancialsManage...